East Bay Veterinary Hospital offers exceptional care and service for its patients. The front desk staff, nurses, and doctors are all professionals who go the extra mile to support pets. They are responsive, knowledgeable, and friendly, ensuring that owners feel valued and respected. The hospital is recognized for its kindness and compassion, treating pets like "babies" rather than just animals. Available for emergencies, the staff return calls promptly and keep owners informed about their pet's progress.
The facility is well-organized and well-maintained, and all the doctors, especially Dr. Waters, are noted for their outstanding service. Dr. Waters is fear-free certified and takes the time to explain everything clearly. The hospital has been praised for its caring approach and for not pushing unnecessary services. The frontline staff and technicians are committed to treating pets with care and seem to truly enjoy their work. Complimentary nail cutting is a nice bonus.
East Bay Veterinary Hospital has a reputation for accommodating pets in need without an appointment when necessary. The pricing is fair, making it a trustworthy choice for pet owners. Many customers express gratitude for the dedication shown by the staff, especially during difficult times. Overall, East Bay Veterinary Hospital is a loving and supportive place for pet owners to bring their beloved animals.
Professional, kind, compassionate staff throughout every interaction. I brought my dog here for nearly 15 years and have felt supported through every experience. An intelligent group that treated my dog as an individual and guided her medical care specific for her. Front desk staff is warm and patient. Very supportive in getting appointments, too.
Dr. Waters is truly one of a kind. She’s not just a veterinarian—she’s a calm and compassionate force of nature who goes above and beyond for both her patients and their people. From the moment you walk through the door, her gentle, patient energy puts even the most anxious pets(and people) at ease. You can tell she genuinely cares—not just about treating symptoms, but about creating a positive, stress-free experience for your animal and building trust every step of the way. I am not local to East Bay Animal Hospital and it is 100% worth the 40+ minute drive!
I’ve had a fantastic experience at this vet! The facility is well-organized and maintained. All the doctors are great, especially Dr. Waters, who is fear-free certified. She is outstanding and always takes the time to explain everything clearly. She has worked wonders with my more aggressive cat, and now he’s much more relaxed during visits. Highly recommend!
2314 Merrick Road, Merrick, NY 11566
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