Carmen Cleaners

I am absolutely LIVID and extremely disappointed with this dry cleaner. DO NOT bring your curtains here!

My dad brought in two Pottery Barn curtains from my baby’s nursery to be dry cleaned and steamed. One of the curtains had a noticeable pen stain, and before leaving them, he specifically explained the situation and stated if you can not get the stain out no problem we won’t leave them. My dad was told that they”ll take care of it.

When we got the curtains back, they weren’t even steamed. Even worse, they apparently used bleach on my PINK curtains in an attempt to remove the stain, completely ruining them. The color is now damaged and the curtains are no longer… read full review

Even though, this dry cleaner would be convenient for most people who live off of Carmen‘s in Massapequa Park, because of the shopping plaza. DO NOT GO THERE!! I walked in with seven shirts. The lady said very aggressively… pay now. I said no problem let me run back to my car and get my wallet (then realized I left my wallet at home (which I live across the street basically) I scrounged Cash in my car and found myself five dollars short. She had an attitude about it, but I gave her my cell phone a used Apple Pay. Today is Saturday. She said they would be ready on Friday. I told her I need them on Wednesday as I’m going out of town. She said we’re very busy… read full review

So ruuuuuuuuude! I have never seen such an unfriendly person manning the front desk of any business… This woman is so nasty that I just couldn't even believe what I was witnessing. I left my One garment there only because I already paid for it and didn't feel like telling her give me my clothing and my money back So I'm not sure if it's going to be taken care of in a professional manner because I did tell her that she was absolutely the rudest person I have ever come across in any business!! Do not use these people they are not part of my community!! I like to support businesses that are friendly and want to take care of their local customers. I will never return to… read full review