About Jim Burgio Plumbing
Based on the reviews, Jim Burgio Plumbing is a third generation plumbing, heating/air conditioning, and water treatment company. They specialize in all aspects of plumbing repairs and installations including drain cleaning, water heaters, toilets, and bathroom remodeling, as well as heating and air conditioning repairs. Customers report outstanding same day service, even for new customers. The team is described as transparent, technically capable, and able to diagnose problems quickly. They show up on time, do the work, and leave the space tidy. They are not loud or intrusive. Their advice is thorough and sound, and they are described as honest and decent. They have completed difficult projects like replacing a tub with a shower in a 200-year-old house, improvising on the fly for a perfect installation. They have also replaced water softeners and sediment filters with competitive pricing. Customers are very satisfied with the work and will definitely call them again for HVAC or plumbing issues.
I’ve been using Jim Burgio Plumbing for many years and can confidently recommend them for any plumbing or HVAC needs. Over the years, I’ve worked most often with Matt, and I truly hold him in the highest regard. He is not only an exceptional plumber, but also honest, reliable, meticulous, and incredibly knowledgeable. Matt always takes the time to clearly explain the work that needs to be done, walks through any potential complications, and makes sure I feel comfortable with the plan before moving forward. That level of transparency and professionalism is rare and deeply appreciated. He has handled a wide range of projects for me, including converting a single vanity...read full review
Outstanding same day service even as a new customer. Called for a furnace that wasn't firing after 2 other big HVAC services in Newark were unable to respond to the call within several weeks, and a third sent a technician who couldn't resolve the Issue. Matt was 100% transparent with me on the phone around noon, and was able to get to the house after dinner time that night. He diagnosed the problem and had parts on hand for a temporary solution while he ordered the factory parts. Returned a few days later to swap the parts and finish the permanent repair. Prices for a no-heat call were extremely reasonable, communication was excellent, and he is obviously technically...read full review
Matt shows up on time, does the work, and leaves the space tidy. He is not loud or intrusive which is important because I work from home. All of the work Matt has done in my home has been top notch and I will continue to use him for my plumbing and HVAC needs. His advice is thorough and sound. He's an honest and decent businessman and well, a good all-around human being. Highly recommended.