About Taconic Fireplace and Stone
Taconic Fireplace and Stone has been a trusted business for over 36 years, known for its honesty and excellent customer service. The company sells, installs, and services fireplaces and stoves, and also offers Barefoot Heating Pellets for sale. Their knowledgeable sales team, including Dan, helps customers make informed decisions about their products. The installation team, including Anthony and Michael, is efficient, reliable, and pays attention to detail, ensuring that customers are completely satisfied with their new fireplaces or stoves. Customers praise the professional staff and prompt service from the start of projects through installation. For example, they successfully upgraded a 100-year-old fireplace at an American legion with a new insert that greatly improves heating efficiency. The company also offers excellent service and repair work, with technicians like Mark providing quick, thorough, and reliable repairs. Recently, Anthony and Michael provided a consult for repair, working quickly to ensure a gas unit was installed safely and correctly after a previous contractor's poor work caused delays. Their fair, understanding, and detailed approach left customers satisfied and eager to work with them again. With a focus on customer satisfaction, Taconic Fireplace and Stone has earned hundreds of referrals and remains a dependable choice for fireplace or stove installation, repair, or maintenance.
I'm selling my house and needed some work done on the chimney cap. They were able to schedule it quickly and take care of it without my having to be there. The communication was very good, they sent me photos prior to final payment, and they did a little extra work I asked for at a very reasonable price.
Pleasantly surprised by the service at Taconic. They built a beautiful fireplace for my Dad 2 years ago that has become the center of our family gatherings. I wrote to them last night explaining that the fireplace didn't feel like it was drafting properly. To my surprise, I received a call and a text from Anthony first thing this morning offering to come as soon as tomorrow to extend our flue at no additional labor cost. It really showed what Taconic's values are and exemplified how all builders and contractors should stand behind their work.
Taconic Fireplace and stone was hire to install a liner in my wood burning insert.They did a fantastic job Anthony and his brother Mike I would recommend them to anyone. They took there time and explain everything to me