About Taconic Fireplace and Stone
Taconic Fireplace and Stone has been a trusted business for over 36 years, known for its honesty and excellent customer service. The company sells, installs, and services fireplaces and stoves, and also offers Barefoot Heating Pellets for sale. Their knowledgeable sales team, including Dan, helps customers make informed decisions about their products. The installation team, including Anthony and Michael, is efficient, reliable, and pays attention to detail, ensuring that customers are completely satisfied with their new fireplaces or stoves. Customers praise the professional staff and prompt service from the start of projects through installation. For example, they successfully upgraded a 100-year-old fireplace at an American legion with a new insert that greatly improves heating efficiency. The company also offers excellent service and repair work, with technicians like Mark providing quick, thorough, and reliable repairs. Recently, Anthony and Michael provided a consult for repair, working quickly to ensure a gas unit was installed safely and correctly after a previous contractor's poor work caused delays. Their fair, understanding, and detailed approach left customers satisfied and eager to work with them again. With a focus on customer satisfaction, Taconic Fireplace and Stone has earned hundreds of referrals and remains a dependable choice for fireplace or stove installation, repair, or maintenance.
After a few years of being unused, I can finally feel the warmth and ambience of my fireplace thanks to Anthony who sent an exceptional Technician named Mark to my home to give it the maintenance it needed. Thank you guys for your excellent service and I highly recommend Taconic Fireplace and Stone to anyone in need of the Services
Marc was friendly and professional. He did a thorough inspection and cleaning of our gas fireplace. He also recommended ways to keep the fireplace running efficiently moving forward.
This shop is the best fireplace place to get your high quality fireplace. They have better pricing and exceptional service you won’t find elsewhere I made a mistake of putting the platform to high and knew when I saw it that it was higher then I wanted it. They gladly lowered it and it weighs 400 lbs. I felt terrible but they were troopers and lowered it right then and there. These are trustworthy people highly recommend them