About Taconic Fireplace and Stone
Taconic Fireplace and Stone has been a trusted business for over 36 years, known for its honesty and excellent customer service. The company sells, installs, and services fireplaces and stoves, and also offers Barefoot Heating Pellets for sale. Their knowledgeable sales team, including Dan, helps customers make informed decisions about their products. The installation team, including Anthony and Michael, is efficient, reliable, and pays attention to detail, ensuring that customers are completely satisfied with their new fireplaces or stoves. Customers praise the professional staff and prompt service from the start of projects through installation. For example, they successfully upgraded a 100-year-old fireplace at an American legion with a new insert that greatly improves heating efficiency. The company also offers excellent service and repair work, with technicians like Mark providing quick, thorough, and reliable repairs. Recently, Anthony and Michael provided a consult for repair, working quickly to ensure a gas unit was installed safely and correctly after a previous contractor's poor work caused delays. Their fair, understanding, and detailed approach left customers satisfied and eager to work with them again. With a focus on customer satisfaction, Taconic Fireplace and Stone has earned hundreds of referrals and remains a dependable choice for fireplace or stove installation, repair, or maintenance.
Professional staff, prompt service from the start of the project all through the installation. They took a 100 year old fireplace at our American legion and brought it up to date with a new insert greatly improving the heating efficiency. A+++ Team
Had the pleasure of meeting Anthony today in regards to pellet sales and business in general. He took the time to show me around, offered a very reasonable price and offered to helped above and beyond my expectations. If you need any products or services they offer do yourself a favor and choose Taconic.
In 2022 We made a decision to have our contractor install the gas unit purchased at Taconic Fireplace and Stone. Not only was that decision a terrible one (that contractor's team didn't install the unit correctly which could have led to a fire) but we wasted three winters without using the unit. Anthony and Michael came to provide a consult for repair. They were fair, understanding, thorough and timely. The cut they made into the top of the mantel is barely noticeable. They worked quickly and explained everything along the way, clearly aware of what any amount of extra dollars invested from us would mean. The unit now functions safely, beautifully, and is a relief to...read full review