About Geek Squad
Reviews for Geek Squad
Write a reviewHours
Monday: 10AM - 9PM
Tuesday: 10AM - 9PM
Wednesday: 10AM - 9PM
Thursday: 10AM - 9PM
Friday: 10AM - 7PM
Saturday: 10AM - 9PM
Sunday: 10AM - 8PM
Geek Squad provides repair, installation, and setup services for all kinds of technology, including computers, tablets, TVs, cell phones, and home appliances. They fix most makes and models, whether purchased at Best Buy or elsewhere. Reviews highlight a highly positive experience, describing the service as super organized, quick, and painless. The agents are noted as pleasant, professional, good listeners, and problem solvers who know what they are doing and answer all questions. Many customers are delighted with the efficient service, mentioning in-and-out visits in less than 30 minutes with minimal waiting time and fast paperwork. The option for an annual membership is highlighted as a great bargain, covering any kind of problem for around $180, which customers find preferable to a one-time payment. The team successfully handles complex issues like a crashed operating system, performing reinstallation while saving all data, and often completing repairs within 24 hours. It is recommended to make an appointment in advance. The service is praised as the best choice ever, with customers expressing strong recommendations for their effective and amazing support.
Honestly, I am delighted!These guys are super organized, they know what they are doing, and they will help you with any kind of issue with your device. My strong recommendation!Their job is not easy at all, since they have to deal with a great number of reclamations, cranky people, different characters, and absorb our negativity that we bring during our visits. Basically, they mitigate our stress.They accept both devices bought in Best Buy and those bought somewhere else.With annual membership (around $180) they will fix any kind of problem you are faced with. I think that is the best option, rather than paying a one time amount. And that is how much I paid for crashed...read full review
Best Service Ever! Instead if being cheap and going thru local cheap shops or friends I decided to finally give Geek Squad a try... Best Choice Ever.Very Simple, I went in and told them I own a business and the nature of my business which includes leaving multiple background apps on and inputting a lot of information on a day to day basis. They saw the computer ? I brought in and what I used before they gave me any further info. They called me the very next day and told me exactly what they recommend from experience & **BOOOOM** IT WORKED!!!! TY GEEK SQUAD ? ???.