About Council Opticians - Your Local Eye Doctor - Lockport
Council Opticians in Lockport, NY is a trusted eye care provider known for its friendly and helpful staff. The opticians are thorough and dedicated to helping each patient find the perfect eyewear to meet their needs. Patients appreciate the considerate approach of the doctors and their focus on providing the best possible vision care. The practice has a long history in the community and, despite some staff changes, continues to deliver excellent service. Patients feel valued and confident that their eye health is in good hands. Many describe the staff as going above and beyond to make visits positive, whether it’s correcting a mistake with new glasses without charge or accommodating urgent needs. The office is praised for being clean, welcoming, and having a great atmosphere, making it a place where patients feel comfortable and cared for.
I had a great experience from start to finish. All of the staff were incredibly friendly and helpful, and checking in was quick and easy. The exam itself was smooth, thorough, and efficient. Before I left, I was helpfully fitted for new glasses, and everything was explained clearly. I’m excited to have my new prescriptions ready in just two weeks. Highly recommend this office for anyone looking for a stress-free eye care experience!
The overall staff was great. Very friendly and helpful. Mike helped me with selecting two new pairs of glasses which I was able to pick-up within eight days. Very satisfied with the service at the Lockport location.
I went into council opticians to order new glasses because my dog chewed up mine. . Thought I would need to get a whole new pair, which would cost me $$. John took a look at them and said hold on for a minute and left. He came back in about 5-6 minutes and put the glasses on me. They were like new. He was able to replace the temple tips and screw. I thought they were beyond repair.
Total cost was $0.00. Awesome job John. Thank you so much.