About State Utilities Inc
State Utilities Inc. is a highly regarded provider of heating oil delivery and HVAC services, known for its reliability, professionalism, and customer-focused approach. Customers have shared positive experiences with the company, highlighting its prompt response times and knowledgeable technicians. For years, clients have relied on State Utilities for oil delivery and emergency repairs, often receiving assistance within minutes of their calls. Technicians are described as polite and thorough, ensuring that issues are resolved efficiently, whether it’s a boiler repair or air conditioning service. Many long-time customers appreciate the personal touch of speaking with real people in the office, rather than automated systems. The company has been praised for not pushing unnecessary services, focusing instead on what is truly needed for the customer’s comfort. State Utilities consistently delivers quality service, making it a trusted choice for heating and cooling needs.
We have been using State Utilities for COD Oil Delivery for years! Last night had an issue with our boiler & left a message for an Emergency call. The gentleman Mike called us within 10 minutes & since the boiler was working when push the reset button we decided to wait until the morning! At 8am this morning Al the service tech was at the door for the repair. He advised didn’t think there was anything wrong with it but just needed to be serviced-which he did & what a difference-so quiet again & working as expected! He was polite, professional & left the job site clean! Highly recommend-didn’t try to sell us anything we didn’t need! I called the office & paid by...read full review
We've been State Utilities customers for nearly 3 decades. Here is a company that values your business, and is willing to go the extra mile to prove it. My elderly parents had an issue with their Central Air Conditioning, and even though they aren't a customer themselves when I spoke with Jim he was willing to help. The technician he sent arrived exactly on-time and was thoroughly knowledgeable, polite, and professional. The system was fixed in no time and my Mom & Dad were again comfortable during this heat wave. In this day and age of robocalls, automated phone scripts, and outsourced customer service it was a genuine pleasure to have my call answered immediately by a human being who understood my situation. I would give State Utilities 10 stars if I could!!
Over the many years of servicing and providing oil, they have proven time and time again to be reliable, prompt and always very professional. The ladies in the office are a pleasure to deal with when paying your bill or requesting an oil "drop". Summer cleaning appointments are wonderful.Thank you State Utilities for keeping my house warm!Services: Heating system repair