Jacc's Family Automotive

$ • Auto Repair

3715 Walden Ave, Lancaster, NY 14086

Reviews for Jacc's Family Automotive

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  • Jan 2024

    A rare find, Rich actually loves being a mechanic/owner of an auto repair shop. He treats your car as if it was his car. He replaced both CV axles for a reasonable price, with no price gouging. Rich explained the whole process from repair, repair time and cost, no surprises. I lost quality/cost with my previous repair shop but now I found Jacc's Family Automotive and I’m not looking back.

  • Jan 2024

    Not sure what was the guy name, but i think he was chris. He was super helpful, went over the details of the parts he’s changing and why i should go with that choice instead of the original part. He also fixed one of my tires with zero charge, I didn’t even know i had a nail in my tire, but he noticed and fixed it. I had an amazing experience and I will definitely go back for any maintenance my car needs.

  • Dec 2023

    When the guy at AutoZone told me my alternator was about dead, on a Saturday afternoon with no idea where to go or who I could find to help me, I'm so grateful that he said "maybe you could try Jacks Family Automotive down the street." So I took his advice and went down the street to "Jacc's" and met Rich, and I still can't believe he took my car in that day and put in a new alternator, with no appointment, when he had already been having a very busy day before I showed up. THIS is above and beyond service, and I don't think the Mazda dealership will be seeing much of me now that I know I can support a fantastic, local business. Thank you, Rich, for making my day.

Hours

Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: 9AM - 4PM
Sunday: Closed

Ratings

Google Google: 5/5 Facebook Facebook: 5/5 BBB BBB: A+

Jacc's Family Automotive

3715 Walden Ave, Lancaster

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