About American Electric LLC
American Electric LLC is a family-owned company that provides professional and reliable electrical services. They recently installed a generator for a customer in July 2023, completing the job in a professional manner. The company also offers emergency on-call services, with a quick response time and efficient problem-solving. Customers have been highly impressed with the quality of workmanship and reasonable pricing, particularly for the installation of a whole-house generator. The company has exceeded customer expectations and is highly recommended for any home electrical needs. Customers appreciate the dedication of the staff, with technicians like Austin and his apprentice working in the pouring rain to install generators, going above and beyond. They are known for being polite, professional, and competent. Some customers note that communication could improve, such as informing clients when the technician is on the way or has finished the job. Overall, the team at American Electric is trusted for their reliable service, quality work, and reasonable prices.
I would highly recommend this family owned company. Our Generator was installed in July 2023, From start to finish a professional job. I had a emergency this past weekend that required a on call electrician. I was contacted back immediately and in short time their electrician Eric resolved the issue. Extremely pleased with this company and would highly recommend them for your home needs.
Eric the technician was amazing as usual. I called American Electric on a concern I had and they were here the very next morning and fixed our problem. I only trust them and the service and expertise is fantastic.
We cannot recommend American Electric LLC highly enough. We have a 15-year-old Generac generator, and the team has stewarded it with the same care and attention they would their own. With a historic storm approaching and a high potential for outages, we were concerned about getting it serviced quickly and with confidence. Eric brings over three decades of technical expertise to the table; he diagnosed exactly what was needed, giving us peace of mind that we won't be left in the dark. He truly knows these units inside and out. His technical skill is matched by Teresa’s excellent customer service. She's professional, responsive, and handled our pre-storm nerves with ease....read full review