Kenmore Mercy Hospital is a healthcare facility that has received mixed reviews from its patients. While some have had positive experiences with the medical care and staff, others have encountered issues during their visits. One patient who underwent spine surgery at the hospital had a generally good experience, with the day nurses providing great care. However, the night nurses were not as satisfactory. The patient also had a minor emergency after the surgery, but the hospital's prompt response and the involvement of a team to address the issue were appreciated. Another patient visited the hospital's emergency room twice within a month. The first visit was adequate, with satisfactory waiting times and medical care. The second visit, however, involved a prolonged wait time of 3 hours despite the patient's worsening condition. Once in the examination room, the care provided was satisfactory. The patient also had a concerning experience with some of the nurse's aides, who seemed indifferent to the patient's needs. A third patient, who underwent surgery at the hospital, had a very positive experience. The staff, from the surgeon and anesthesiologist to the nurses and security guards, were described as compassionate and caring. The patient, who has autism and sensory issues, was particularly impressed by the staff's attentiveness and their efforts to ensure the patient's comfort. The only issue was with the nurse's aides and nurses, who repeatedly interacted with the patient's service dog in training, despite the patient's instructions, which caused a setback in the dog's training. Overall, Kenmore Mercy Hospital seems to provide a mixed level of care and service to its patients. While some have had positive experiences, others have encountered issues with the responsiveness and attentiveness of the staff, as well as concerns regarding security and the handling of personal belongings.
Facebook: 3.9/5
Kenmore Mercy Hospital is a healthcare facility that has received mixed reviews from its patients. While some have had positive experiences with the medical care and staff, others have encountered issues during their visits. One patient who underwent spine surgery at the hospital had a generally good experience, with the day nurses providing great care. However, the night nurses were not as satisfactory. The patient also had a minor emergency after the surgery, but the hospital's prompt response and the involvement of a team to address the issue were appreciated. Another patient visited the hospital's emergency room twice within a month. The first visit was adequate, with satisfactory waiting times and medical care. The second visit, however, involved a prolonged wait time of 3 hours despite the patient's worsening condition. Once in the examination room, the care provided was satisfactory. The patient also had a concerning experience with some of the nurse's aides, who seemed indifferent to the patient's needs. A third patient, who underwent surgery at the hospital, had a very positive experience. The staff, from the surgeon and anesthesiologist to the nurses and security guards, were described as compassionate and caring. The patient, who has autism and sensory issues, was particularly impressed by the staff's attentiveness and their efforts to ensure the patient's comfort. The only issue was with the nurse's aides and nurses, who repeatedly interacted with the patient's service dog in training, despite the patient's instructions, which caused a setback in the dog's training. Overall, Kenmore Mercy Hospital seems to provide a mixed level of care and service to its patients. While some have had positive experiences, others have encountered issues with the responsiveness and attentiveness of the staff, as well as concerns regarding security and the handling of personal belongings.