About Colvin Cleaners
Colvin Cleaners is a family-owned business that has been serving the WNY community for nearly 90 years. They specialize in dry cleaning, tailoring, and other services, including free pick up and delivery. Customers appreciate their convenient and prompt service, along with their monthly specials. The staff is friendly and nice, making it a great option for those who need laundry services. The tailor team is professional, kind, and takes pride in their work, often providing alterations that exceed expectations. They recently did an incredible job transforming a bridal party gown with flawless craftsmanship, removing the zipper, and creating a beautiful corset panel. Customers also praise their ability to remove stubborn stains, such as on a purse, making it look like new. Many customers have shared positive experiences, including rush alterations done while they waited. Customers are generally satisfied with their cleaning and pressing, though some find the prices high, like $42 for a down quilt. Despite this, Colvin Cleaners remains a reliable and trustworthy choice for all cleaning needs.
Real world service in an AI culture. I can't get in the door for a moment before someone asks how they can assist me. That's placing the customer first.
I left a review the other day that I'm editing. Long story short, they botched an alteration and ruined my dress. I went in to show them and they said they couldn't refund me, but I could come back and talk to a manager. It wasn't worth my time, but a manager called me today, refunded me, and offered to have me come back to see if they could fix it. I won't be taking my clothes back for alterations, but I appreciate how they resolved this matter. They have been great in the past for a quick hem and maybe this was a one off thing.
Good clothes cleaners...