About Roto-Rooter of Ithaca and Cortland
Roto-Rooter of Ithaca and Cortland is a professional plumbing service that has earned a 5-star reputation among its clients in the New York area. With years of experience and hundreds of completed jobs, the company provides top-notch solutions for various plumbing issues. The team of experts offers free estimates for repairs, replacements, and new installations, ensuring that customers receive honest and affordable services. Customers have praised the company's plumbers for their trustworthiness, knowledge, and efficiency, as well as their commitment to excellence and customer-centric approach. They are known for their prompt response, on-time arrival, and thorough job completion, whether for emergency repairs or ongoing projects. The company's dedication to customer satisfaction makes it a trusted choice for all plumbing needs, with clients appreciating quick, clean, and professional service. Recent reviews highlight that the plumbers are punctual, solve problems efficiently—such as opening difficult cast iron cleanout nuts—and communicate clearly. Customers also value the fair pricing and respectful attitude of the team, often recommending the service to others.
Roto-Rooter might be a big brand, but the experience of dealing with Kyle and Melissa was anything but the impersonal corporate nightmare I've come to expect. They were responsive, prompt, efficient, and helpful. Kyle provided his rates, weekend surcharge, and service guarantee up front and without any b.s., which is more than i can say for some other top rated companies in the area. He fixed the problem quickly, knew what he was talking about, and stuck around to provide me some extra advice. Will call again, will recommend.
Emergency call for clogged pipe to septic. Answered immediately, scheduled for first thing in the morning, called ahead of time to let me know he was on the way. Had it fixed in 10 min! Fast and efficient.
Excellent customer service, on time, told me and showed me what they were doing and what the problem was. I will call them again.