About Cayuga Medical Center
Cayuga Medical Center is known for its clean facilities, professional staff, and high-quality care. Patients appreciate the attentive and caring staff who listen carefully and explain everything clearly. The nursing team, especially in the outpatient infusion center, provides exceptional attention to detail and comfort. Many reviews highlight the friendly and knowledgeable office staff, as well as the thorough and competent care received during hospital stays and procedures. Patients feel confident and well cared for, even in complicated situations. Overall, Cayuga Medical Center is highly recommended for its dedication to patient comfort, professionalism, and top-tier service.
Check in was smooth.
The medical staff spent time to address my questions.
The doctor really cared because he chose more gentle procedures to diagnose. After determining that my condition was normal, he left out the further procedure and the staff explained to me that such a procedure can do more harm than good. I am grateful for the doctor's expertise and commitment to looking out for patients.
Went to the hospital due to mental health reasons, the psychiatric staff were insincere and incredibly unhelpful. After expressing thoughts of not wanting to be here they discharged me and told me to just see a therapist, I spent 5 hours waiting. I am at a loss of words and feel hopeless. This is the worst hospital I have ever seen.
Very dirty hospital. Terrible cleaning overall. Bathrooms and patient rooms dirty. I honestly have not seen any hospital in this poor a condition. The building needs a renovation, definitely, but to not have proper cleaning is horrific. Dusty with debris throughout, build up in every corner and edge with soils/grime. The good news is that the nursing staff seemed very professional and caring, and the only reason I gave it 2 stars vs 1. Even the front entrance piano was thick with dust on top. This hospital is an embarrassment from a cleaning standpoint.