Our main pipe got blocked with tree roots and sent waste flooding into our basement — on a Saturday, no less. United Water Restoration Group of Long Island still had a crew out the same day. PM Jason ran the job and was exactly what other reviews say about him: reliable, knowledgeable, and never pushy. Lead Justin handled the hazardous cleanup itself, working fast to get our family safe and our basement livable again. The best part was how well they communicated — we always knew what was happening and what came next. Professional, honest, and calm when we needed it most. Highly recommend Jason, Justin, and this company.
About United Water Restoration Group of Long Island
United Water Restoration Long Island is a 24/7 emergency property damage cleanup and restoration company serving Long Island and NYC. They provide immediate response for water, flood, fire, storm, sewage, and mold damage. United also specializes in asbestos abatement, disinfectant treatments, deep cleaning, clean-outs/pack-outs, demolition, odor removal, oil spill remediation, air duct and vent cleaning, and reconstruction. The company is locally owned and operated, works with all insurance companies, and is licensed, insured, and an IICRC certified firm. Customers praise their professionalism, competence, and responsiveness, noting that technicians are courteous, efficient, and helpful in addressing various property damage issues. They have successfully handled water leaks, including pipe leaks and water damage caused by leaks in crawl spaces, often working directly with insurance companies and providing detailed documentation. Their team can quickly minimize water damage and offer clean-up services, making stressful situations much easier. Even when clients needed advice and guidance on black mold issues, United Water Restoration’s representatives explained options thoroughly and provided reassurance, demonstrating their commitment to customer support.
Reviews
If I could give more stars on this company, I would. I was stressed about a flood in my basement. Unsure of costs to remedy the issue and what had to be thrown out. Pat was great from the first phone call. The crew showed up the next day. Very respectful and friendly. They worked for hours going throw every item, making sure if it was wet and moldy, that it was thrown out. Pulling up all the water and when they were done, I was stunned! My basement was a complete mess even before the flood. But after they were finished, it looked better than I could have ever imagined! Water free, and so organized, I almost cried. Frantz and Jorge did an amazing job. They left my home… read full review
Second time using United and another excellent experience. Jason and Will were extremely helpful, courteous and we're able to resolve our issue quickly. Thank you for all your help!
Photos

Hours
Good to know
- accepts credit cards
- open to all
Location
74 Bridge Road, Islandia, NY 11749
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