Apple Country Veterinary Hospital

I have used them for my 20yo cat who had a severe ear infection and most recently, helping put my dog to rest. The care was evident, pricing is fair and the sympathy card I received really impacted me and was appreciated and so thoughtful.

I was there to see an optomology specialist. Dr. Verhulst was great. Very knowledgeable. Explained well. I would highly recommend her for any eye problems your pet may have.

I've been going to Apple Country Vet Hospital for over two decades. I've been bringing my bulldogs here for years because the old owner, Dr. Snyder, used to specialize in this dog breed. However, on my most recent visit, the workers at Apple Country told me that the previous doctor had passed sometime ago. I had not been there in some time but I was surprised that I had been informed prior about this doctor passing, especially since I have been a customer for twenty years.

I don't take my dogs to the vet unless I have to, but when I do, I would've taken them to Apple Country Vet Hospital. Unfortunately after this most recent visit I'll not be returning to this business.

Due to the previous vet, Dr. Snyder, passing away the business had changed hands under a new practice. Dr. Snyder and I had a pretty honest relationship. He would let me know if I could get medications for cheaper prices at different locations, such as Country Max or Petco, or if my dogs could forgo a certain test or procedure. Due to this rapport we've established over the past twenty years of business, I would always return to Dr. Snyder and Apple Country. I had made an appointment for my dog, Riley, for the 30th of May. My dog had been shaking his head in the days prior and I surmised that he had an ear infection. I only brought my dog in for the ear infection because he's a pretty healthy dog otherwise. During the appointment I had asked the Vet if there was a cheaper alternative or a different location to get the Malacetic Ultra OTIC, the ear cleaner for my dog. The Vet had told me that there was no alternative nor a separate location to purchase this medication. I agreed to this medication because I wanted my dog to feel better.

I am a retired vet and recent widower and my dog, Riley, keeps me company as well as safe. However, when I got my bill I was quite surprised, especially by two charges. 1.) $73.28 for the ear cleaner and, 2.) $72.00 for a physical exam. The latter was surprising because I was in the room during the “Exam” and they failed to mention the module on his body as well as his collar hot spots. These are not serious ailments— but I would still like the vet to acknowledge these lumps and bumps. The exam was quite rushed too which is why I was surprised by the $72.00 charge. The former charge felt wrong to me. Afterwards I decided to go to a farm store to see if I could find the medicine the Vet had told me there was no alternative for. However, I found the same product for around $11. I understand businesses need to make money but to be lied to is frankly unethical, especially being a customer for twenty years as well as an elderly person on a limited income.

I decided to return a couple days later to speak about the bill with the receptionist and asked if I could set up a phone appointment with the general manager to speak about the charges. A couple days later they called me angrily, accusing me of yelling at the receptionist. I am hard of hearing so my voice may’ve been raised but I made it clear to the receptionist that I was frustrated with the whole process and not at her. I was taken aback so I tried to work it out with the manager on the phone and they hung up on me. Not only was my issue not resolved but I also was disregarded by management.

I love that this veterinary hospital is a small, locally owned business. Everyone is very kind whenever I am there with my pets or picking up medicine.

Nice place!, friendly, efficient, knowledgeable.

Very attentive, all staff good with my dogs

Exceptional staff and docs. Knowledgeable, thorough and caring. Quality care with reasonable prices.

Very nice.

Highly recommend this practice! We needed urgent care for our cat. After waiting 1 1/2 days for a vet to get back to us with her lab results, we chose Apple Country Veterinary. Dr Hartman has been our vet on and off for nearly 30 years. She goes above and beyond (example: called the lab that performed test to request additional testing on sample) and is very thorough. The staff is so friendly and caring! My cat came home with energy and an appetite. Very pleased with the care she received.

Dr. Wendel is a remarkable vet. Compassionate, professional, caring, and so friendly! Highly recommended. Thank you Dr. Wendel for all that you have done for all of our dogs & cats!