Reviews for Di Lorenzo Tree Care
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
accepts credit cards
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
accepts credit cards
I called for tree trimming, owner showed up, said he would send a quote.
Never did, I called left messge, no call back.
Suggestion to Dilorenzo and other small businesses: All you have to do is TELL the customer that you are not interested, job is too small, too big, too far. Whatever. Just communicate.
I've been meaning to leave this before. This spring Phil came to see a dying ash tree whose large dying branches were hanging over my decks and real close to my house. They came a while later and I don't know how they did it, as the space they had to work in was real tight. I don't know how tall this tree was but the diameter of the base was 36". Phil took personal charge of making sure no harm came to my Japanese maples and other plantings. They took everything away even though I indicated I had some places it could be dumped. They even blew the sawdust off the paths. So cleanup on my part was minimal. During recent windstorms I was able to relax and not worry about...read full review
I reached out to DiLorenzo after someone wearing their shirt showed up at my house without an appointment. Come to find out it was another company that DiLorenzo works with every now and then. The woman on the phone was extremely nice and the main reason it was bumped up to 2 stars. Due to her politeness, I decided to schedule an estimate with them instead. The appointment time came and gone without any calls. The following day I left a message. I got a call back the following day by the woman again, who apologized, and said that the area is covered by Arbor Tree services and didn't want to encroach on their areas. I told her that it would have been nice to get a call to explain this rather than a no call, no show. She apologized and we hung up. The woman called me back stating she spoke to the owner and told him that he needs to do right by me and provide me with an estimate. I rescheduled. This time Philip showed up. Estimate was higher than others I got and due to the lack of professionalism prior, I decided to go elsewhere.