I've been taking my computer here for years. Bob is a genius, he is very fair and is as knowledgeable about hardware as software. He has since closed the store but if you call the number here he will tell you where he lives as he is working from home now.
August 2015
I took my XPS system there for possible virus which screwed up my hard drive. I gave the okay to replace my hard drive and what need to be saved from the old drive. When I went to pick it up.. the files that I wanted saved was NOT. I would not have had the repairs done if the files that they told me would be saved could not be save. (Tax Files). Then they had the nerve to charge me for backing up data . To add insult to injury when I got the unit home I discovered that they replaced my 1TB drive with a 500gig drive. Incredible. This is my second time using them and my last.
I've been taking my computer here for years. Bob is a genius, he is very fair and is as knowledgeable about hardware as software. He has since closed the store but if you call the number here he will tell you where he lives as he is working from home now.
I took my XPS system there for possible virus which screwed up my hard drive. I gave the okay to replace my hard drive and what need to be saved from the old drive. When I went to pick it up.. the files that I wanted saved was NOT. I would not have had the repairs done if the files that they told me would be saved could not be save. (Tax Files). Then they had the nerve to charge me for backing up data . To add insult to injury when I got the unit home I discovered that they replaced my 1TB drive with a 500gig drive. Incredible. This is my second time using them and my last.