Hamburg Optical, your local eye doctor, provides exceptional eye care and attention in Hamburg, NY. With a team of experienced eye doctors and friendly staff, they offer comprehensive eye exams, pediatric and medical eye care, and a wide selection of trusted eyeglasses and contact lenses. Patients appreciate the dedicated attention and kindness they receive, from helping with simple tasks like fixing a screw in glasses to providing excellent prescription care. The staff is accommodating and willing to go the extra mile, even fitting in walk-in appointments. They also offer eye health photos, which are explained carefully, and often provide special offers such as free sunglasses with contact lens purchases. Customers say the staff is very kind, thorough, and helpful, making sure each patient feels comfortable and well cared for. Many are impressed by how the team handles even difficult cases, like helping a son keep his frames with new lenses without needing to buy new glasses. Overall, Hamburg Optical is the go-to destination for all eye care needs, focusing on quality service and customer satisfaction.
Extremely helpful
My son wanted to keep his frames, but just get new lenses because the coating was peeling on his current lenses. This is the only optical place that would actually help us. Everyone else wouldn't do it without making him get new frames or sending his current frames away leaving him without glasses. They were very kind, measured well, and gave great options for his new lenses.
This was my first experience and it was wonderful. Everyone was so kind and thorough. They offer for an eye health photo, which they also take the time to explain.
After purchasing a year of contacts, I was also given a free pair of sunglasses.
I will absolutely continue coming here, and recommend to anyone.
Brought my son here for his first Optometrist visit, the doctor was absolutely fantastic with him despite a new found fear of eye drops. All of the staff are wonderful and we will definitely be making this our permanent Optometrist location!