I called them because we had a bee problem in our basement they came to my house and said hey you have a bee problem I said yes that's why I called you. they had no idea where the bees were coming from and said to call us if we find out where they are, Next day got a bill for $140. For what I asked, they said our technician had to get into his car and drive over the two blocks to come to your house. they did no treatment guy walked in the door and said you have a bee problem, did not look at anything else did not even walk around our outside of house. I did find the hive and was told sorry we don't go on roofs, really. I called Logan Pest Removal at 716-370-6125, they removed the hive and charged less than this company billed me for doing NOTHING. Logan Pest Solutions wouldnt charge me unless they removed the problem, which they did in 30 mins.
update: they called a few days later, apologized and updated our bill to a zero balance in the end they did the right thing
About Bugg Control, Inc.
Bugg Control, Inc. is a leading bug exterminator with over a decade of experience, providing services like bee, spider, and stinkbug control. They offer a home barrier treatment program and a NO-BUGGS Guarantee to keep properties pest-free year-round. Many customers report outstanding service, with needs taken care of in a timely manner, and no complaints or bug problems. Some use the service yearly and have no issues with spiders or bees. Others appreciate the reliable, yearly protection, noting the company is thorough and pleasant.
However, some negative experiences exist. One former long-term customer cited yearly price increases as a reason for cancellation. Another reported a poor initial response to a bee problem, where a technician charged for a visit but did no treatment or investigation. That customer noted the company later apologized and corrected the bill to a zero balance. For some, the cost is a concern compared to DIY solutions or other local pest removal services that charge only for solving the problem.
Reviews
Love knowing 3 times a year we will be protected from pests in our home. We had bee/wasp problems twice in the past 5 years (due to bird feeders). Luckily, we have yearly service and they came right out. We love Andy. He’s the best. Very thorough and pleasant gentleman. I would recommend your service and have our neighbors signed up now!
Susan and Greg, Elma
Was a customer for 5+ years. They always did the job but raised the prices every single year since I came on board. I finally have had enough and cancelled. It's insane how much they charge for bug control when I can do it myself for a 80% savings. I realize costs increase, but the amount you have raised over the years leads to nothing if you lose customers.
Photos
Hours
Monday 8:30AM - 5PM
Tuesday 8:30AM - 5PM
Wednesday 8:30AM - 5PM
Thursday 8:30AM - 5PM
Friday 8:30AM - 5PM
Saturday 9AM - 3PM
Sunday Closed
Good to know
- no online estimates
- on-site services not available
- accepts credit cards
- offers military discount
Location
2995 Grand Island Boulevard, Grand Island, NY 14072
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