The Practice Manager thoughtfully and emphatically reached out after my last visit. She took the time to address my concerns as well as ensure that I knew the concerns would be addressed. Beyond that she really listened and personally offered to assist me in any way that she could. Turns out, I needed to take my other pup in for an ear infection. The practice manager helped to set me up with a doctor that fit my schedule. Dr. F. was beyond fantastic. She was a gentle and kind vet that remembered my dude from his very first visit. Her demeanor and bed side manner were amazing. I look forward to working with her in the future with my dogs.
January 2023
The VCA of Orange County has been wonderful to us over the years. we recently (January 10, 2023) had to bring our 16 year old (he would have turned 16 on 1/14) Husky to be euthanized due to age and and other medical issues. The staff and medical team was absolutely amazing. the kindness, compassion, patience and love they showed to us and our fur baby was genuine. They gave us a private room to be in with our guy. They talked us through the entire process making sure we were ready to continue each step. Gave us time to say our "goodbyes" and to just be with him after. They made a clay mold of his paw for us. we were giving time to decide what we wanted to do... read full review
November 2022
I am going to have to give some love to this place. It is right by my house, so I went with my little dog. I had to make the horrible decision to put him down due to his old age and suffering, and I was terrified about how things would go. I did not want him to suffer. I did not want the staff to be apathetic and too business. I have never put down an animal, so I Googled what to expect. The team here exceeded expectations. They quickly went through the needed procedure. I was able to pay before my baby went to sleep, they gave him to me all wrapped up before they gave the injection, and they allowed me to sit in a grieving room and say my last goodbye. He was sleeping... read full review
The Practice Manager thoughtfully and emphatically reached out after my last visit. She took the time to address my concerns as well as ensure that I knew the concerns would be addressed. Beyond that she really listened and personally offered to assist me in any way that she could. Turns out, I needed to take my other pup in for an ear infection. The practice manager helped to set me up with a doctor that fit my schedule. Dr. F. was beyond fantastic. She was a gentle and kind vet that remembered my dude from his very first visit. Her demeanor and bed side manner were amazing. I look forward to working with her in the future with my dogs.
The VCA of Orange County has been wonderful to us over the years. we recently (January 10, 2023) had to bring our 16 year old (he would have turned 16 on 1/14) Husky to be euthanized due to age and and other medical issues. The staff and medical team was absolutely amazing. the kindness, compassion, patience and love they showed to us and our fur baby was genuine. They gave us a private room to be in with our guy. They talked us through the entire process making sure we were ready to continue each step. Gave us time to say our "goodbyes" and to just be with him after. They made a clay mold of his paw for us. we were giving time to decide what we wanted to do... read full review
I am going to have to give some love to this place. It is right by my house, so I went with my little dog. I had to make the horrible decision to put him down due to his old age and suffering, and I was terrified about how things would go. I did not want him to suffer. I did not want the staff to be apathetic and too business. I have never put down an animal, so I Googled what to expect. The team here exceeded expectations. They quickly went through the needed procedure. I was able to pay before my baby went to sleep, they gave him to me all wrapped up before they gave the injection, and they allowed me to sit in a grieving room and say my last goodbye. He was sleeping... read full review