Reimer Heating, Cooling & Plumbing, LLC is a trusted provider of comprehensive home services in Albany, NY. With a legacy dating back to 1921, the company is dedicated to ensuring the comfort and efficiency of local homes through expert heating, cooling, plumbing, and electrical services.
The team at Reimer is known for their professionalism, expertise, and commitment to customer satisfaction. Customers appreciate their prompt, helpful service, and the technicians' willingness to explain everything clearly. Whether clients need emergency repairs or routine maintenance, the HVAC contractors at Reimer are ready to deliver excellent results. For example, one customer praised a technician for diagnosing plumbing issues without extra charges, and another appreciated the careful work and professionalism of a technician named Chris, who handled a shower pipe replacement and showed great care and skill.
Reimer's dedication to customer service is further demonstrated by their responsiveness to issues. When a leaking toilet proved more complicated than expected, the technician returned multiple times until the problem was fully resolved, at no additional cost. Additionally, a customer noted how a plumber explained options thoroughly and took care to show every step of the repair process. Customers also shared positive experiences with their recent services, highlighting the professionalism and knowledge of the technicians. Brandon, for instance, fixed a furnace and cleaned a dryer vent with expertise and friendliness, leaving a strong impression. Another customer appreciated Jeff for quickly fixing a problem, explaining costs, and being kind and validating, even though the service was expensive. Jared was praised for his helpful suggestions and clear explanations about plumbing and furnace options, ensuring customers understood their choices.
Reimer's recent expansion to include HVAC services as part of a monthly plan has been well-received, offering convenience and added value. Customers also mention the organized and clean work style of the technicians, with one highlighting how the team communicates well and keeps the work area tidy throughout the job.
Overall, Reimer Heating, Cooling & Plumbing, LLC has established itself as a reliable and customer-focused provider of home services in the Albany area, with skilled technicians dedicated to ensuring the comfort and efficiency of local homes.
Reimer and Brian Smith-Fitzgibbon exceeded my expectations. Sewer line was clogged and Brian came to the house around 8:30 at night to assess the situation and make sure it was stabilized. He returned as promised the next morning and did a fantastic job restoring the line. He also fully explained what was wrong and a course of action. Highly recommend Brian Smith-Fitzgibbon and Reimer.
Updating an old house is alot more work and Hayden, Ethan H., Will S., Nick and Luis T were so professional, confident and positive! They kept me updated and they were easy to talk to. Taking out the old outdoor leaky faucet, water tank, and gas furnace was alot of heavy work. Installing new equipment took alot of detailed work which they were very experienced at. Great team and thanks for your dedication and perserverance!
I am a new customer with Reimer. Antonio S. was right on time. He was courteus, knowledgeable, and polite. He gave me an estimate for my plumbing issue and explained everything that he worked on. He showed me all of the photos. He also answered all of my questions. He did a great job.I will definitely use Reimer again. Thank you so much.
10 Corporate Drive, Clifton Park, NY 12065
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