About Albany Med EmUrgentCare
Albany Med EmUrgentCare is known for its friendly and professional front desk staff, as well as attentive nurses and physicians. Many patients have experienced prompt care, with one visitor noting they were seen quickly for various symptoms like nasal congestion and headaches. This visitor appreciated the staff's attentiveness and the follow-up note faxed to their job. Another patient mentioned visiting multiple times and consistently finding the staff to be friendly and efficient. A parent who brought their young children for flu-like symptoms and fever was particularly impressed with PA S. Zdunkcyzk, who made the experience enjoyable for the kids. Recent reviews highlight the fantastic intake experience with Marcia, who was calming and helpful, and the excellent care from NP Susaye, who took the time to explain everything. However, there have been some concerns, such as a misdiagnosis involving a grandchild's sore throat and fever, where the results were negative but later proved to be positive. Overall, patients appreciate the care and attentiveness they receive at Albany Med EmUrgentCare, although they have noted differences in copay compared to regular doctor's offices.
NP Susaye Smith was very thorough and asked all the right questions. She was very attentive to my symptoms and made sure that I would have follow up care once I completed my course of treatment. I would recommended AMC Emurgentcare Glenmont to my friends and family.
I am someone who is always very nervous to visit a medical facility for a number of reasons, and I had a slightly embarrassing issue from a silly accident that I couldn't resolve at home. I was reassured immediately, and they took it more seriously than even I did. I cannot thank them enough for their heartfelt assistance, and Susaye-- you're incredible! Thank you!
I’ve been there three times in the past year. Very friendly and efficient. Got exactly the care I wanted. Mid-afternoon seemed quicker. My CDPHP copay was double what I pay at a regular doctor’s office.