Ulta Beauty

Feb 2024

Ahhhhh. I booked an appt for a blowout with a stylist i had never met (big mistake on my part), but figured it’s just a blowout. After arriving and taking a seat, the stylist comes up to me and asks me to go to the back for the wash. Zero introduction whatsoever, i had to ask her if she was my stylist. Really good wash but just terrible blowout, think the worst i have ever gotten :(. My hair looked so dry & frizzy afterwards, had zero volume or shine. Basically looked like i had done it myself at home. I went back home and ended up styling it myself, looked way better. Think stylist was fairly new, i get it, we all have to start somewhere, but perhaps the salon should...read full review

Jan 2024

I love Ulta, but I went the other day and the tall girl with dark hair checking me out really ruined my mood. I had an ulta gift card that I planned on using to pay for the items I was going to purchase. I was peeling back the plastic on my gift card to reveal the PIN number in order to activate the card, when she insisted that she could do it for me. I told her it was fine but she took it anyways. She started scratching the card. I told her to peel it. She then came back 3 minutes later and told me that “I” scratched the PIN numbers off the ulta card, and that there was nothing she can do about it, and that the card doesn’t work anymore when she clearly did it....read full review

Oct 2023

The store is nice but the service is TERRIBLE. Every time I go in here, the managers are not friendly and neither are the cashiers. They also gave away my pick up order to someone else with the same last name, different first name. They also can't seem to find my pick up order half the time. Very unorganized. It's like high school when you walk in with full mean girl energy. I would have at least expected the managers to be professional and polite. A couple days ago, I went to return something and instead of asking for the reciept, the girl at the register gave me the lowest return price. I paid a couple dollars more for the item. I only realized after I left the store....read full review