About Floor & Decor
Floor & Decor is a hard surface flooring store known for its wide selection and everyday low prices. Customers can find a variety of quality, in-stock flooring and installation products, such as beautiful tile, gorgeous wood, and elegant stone. The store is clean and well organized, offering free design services and a dedicated PRO services team for professionals. Many customers appreciate the beautiful porcelain tiles, including large format options. Staff members like Consuelo are highly praised for their helpfulness, knowledge, and exceptional customer service, which makes shopping easier and more enjoyable. Some customers mention that while the staff is often very helpful, service can be slower during busy times, leading to longer wait times. Overall, Floor & Decor is a good place to find quality flooring products, with a large and beautiful selection, but shoppers should be prepared for potential delays during peak hours.
Jill Busacco is a phenomenally, phenomenal woman. That is she. She went above and beyond and guided me through ever step of the process. She was able to decipher my ideas into three, tangible, beautiful, artistic bathrooms. She is the embodiment of kindness and a champion of customer service. Floor and Decor is fortunate to have such a remarkable expert on their team. Thank you Jill for everything!
Ambika and Neelam provided amazing assistance during both of my purchases at Floor & Decor. Their professionalism and knowledge made the entire process smooth and enjoyable. They patiently answered all my questions, offered helpful suggestions, and ensured I found exactly what I needed. Thanks to their support, I had a truly excellent buying experience and left feeling confident about my choices. I highly recommend seeking out their help if you are shopping at Floor & Decor! Another satisfied customer here!!
What a fantastic store! From the moment you walk in, you can tell they are doing everything right—the space is exceptionally clean, well-organized, and very easy to navigate.
A huge shout-out to Chris for the incredible service! He went above and beyond, taking the time to thoroughly explain all of our options and even personally escorting us around the store to help us find exactly what we needed. It is rare to find this level of care and attention. Highly recommended!