About Floor & Decor
Floor & Decor is a hard surface flooring store known for its wide selection and everyday low prices. Customers can find a variety of quality, in-stock flooring and installation products, such as beautiful tile, gorgeous wood, and elegant stone. The store is clean and well organized, offering free design services and a dedicated PRO services team for professionals. Many customers appreciate the beautiful porcelain tiles, including large format options. Staff members like Consuelo are highly praised for their helpfulness, knowledge, and exceptional customer service, which makes shopping easier and more enjoyable. Some customers mention that while the staff is often very helpful, service can be slower during busy times, leading to longer wait times. Overall, Floor & Decor is a good place to find quality flooring products, with a large and beautiful selection, but shoppers should be prepared for potential delays during peak hours.
We had an excellent experience at Floor & Decor thanks to Marty. He was incredibly helpful, friendly, and so patient while answering all of our questions. He truly went above and beyond to make sure we found exactly what we needed. Outstanding customer service!
Personally, I think it's a great place to find the right materials for the kitchen, dining room, living room, and bathroom, although, like everywhere, there are always some drawbacks, but it's a good place overall.
I had a great experience at Floor & Decor in Garden City thanks to Tayvon. He helped me pick out the tiles and the grout, and he was extremely knowledgeable and patient throughout the entire process. He took the time to explain my options clearly and made sure I chose the right materials for my project. His professionalism and excellent customer service truly stood out. I highly recommend working with Tayvon if you visit this location!