About Banfield Pet Hospital
Banfield Pet Hospital offers a variety of services, including physical exams, lab work, dental cleanings, X-rays, and surgery. They have an Optimum Wellness Plan for ongoing preventive care, along with options for drop-off appointments. Clients often praise the friendly and professional staff, especially the receptionists and technicians. The virtual vet app is also well-regarded for providing guidance and timely follow-up.
Although many appreciate the convenience and care offered, some clients mention the challenges of getting through on the phone due to the hospital's busyness. It is advised to monitor pets' health closely and seek additional veterinary opinions if necessary. Recent reviews highlight the dedication of the staff, with particular recognition for their kindness and efforts to make both pets and their owners comfortable. One reviewer noted exceptional care for their pet, Miley, during a routine check-up, showcasing the team's attention to detail and skill in handling complex issues.
I’ve had consistently positive experiences with the staff at the Banfield Crawford location on Jericho Turnpike. Everyone is friendly, welcoming, and professional, and the customer service is excellent. I also really appreciate how easy it is to schedule appointments online and how quickly confirmations are sent.
My only concern is the wait time, particularly for drop-off appointments. Today, I had a scheduled drop-off appointment at 9:00 a.m., but I wasn’t able to leave until 10:00 a.m. I understand that unexpected delays can happen, but I’m confused about why a drop-off appointment requires waiting over an hour before the intake even begins. If the purpose of… read full review
EXCELLENT SERVICES. APPOINTMENTS ALWAYS ON TIME. PLACE ALWAYS KEPT CLEAN AND MANAGEMENT SHOULD BE GIVEN CREDIT HOW WELL THIS OUTLET IS RUN.PETS AND PET OWNERS ARE TREATED WITH LOTS OF LOVE AND RESPECT.
I had both a dental cleaning and comprehensive exam performed for my girls Shuri and Storm at this location, and on both occasions the staff handled the tasks with great care and professionalism. I want to give a big shout out to Ms. Liz, Ms. Brenda, Dr. Rivera and ALL the staff at this location for demonstrating such kindness, compassion and attentiveness towards their pet patients.
Monday 8AM - 6PM
Tuesday 8AM - 6PM
Wednesday 8AM - 6PM
Thursday 8AM - 6PM
Friday 8AM - 6PM
Saturday 8AM - 5PM
Sunday 9AM - 4PM
2135 Jericho Turnpike, Garden City Park, NY 11040
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