About Quick Solve Medical Urgent Care
Quick Solve Medical Urgent Care provides fast and professional service with a friendly staff. Patients appreciate how quickly they can set up appointments, including walk-ins, making it convenient for those needing urgent care. The support staff is knowledgeable and organized, with staff members like MA Gladis being caring and attentive. Doctors, such as Dr. Masih, are helpful and willing to answer questions, ensuring patients feel understood and well-informed. The clinic's team is responsive and attentive, often following up with patients to ensure their needs are met. However, some reviews mention negative experiences, such as a video consultation that felt unprofessional and dismissive, with a physician displaying rude behavior and poor communication. Despite this, the clinic's management responded with apologies and reassurances to improve patient experience. Overall, Quick Solve Medical Urgent Care is recognized for quick service, friendly staff, and a welcoming environment, though patient experiences can vary.
I was seen by a woman physician over video call who was incredibly rude. I needed to get a birth control refill and my physician kept rolling her eyes at me and demanding for me to show her a picture of my prescription even though I told her the exact name and dosage that I am currently on. She yelled at her receptionist demanding why her computer was not logged into the correct profile while she was on the call with me which is so unprofessional and I felt horrible for the receptionist. She sent my medication to my pharmacy and when I asked which one, she looked at me like I was stupid and said “the one we have on file” which she knows was taken down six months...read full review
I am very satisfied with the attention from the help of the MA Gladis, she was very nice and caring. Also doctor Masih is the best because he answered all of my questions and helped me understand.
Went in with my mother today and the Service was friendly, fast and efficient. I was helped by 2 ladies named Jackie and Janeth who were very accommodating and professional and assisted me with all the paperwork I needed to fill out and was able to see a doctor quickly. I Would highly recommend this clinic to anyone. Walk-ins are also welcome which makes this place great!