Hair Bangk

Jan 2022

Made a Japanese Hair Straightening Perm appointment in advance and asked the owner Tommy which product he’s going to use. He said Mucota. Out of curiosity, I googled Mucota since I’ve been doing Japanese Straightening for about 2 decades and never heard of it. Mucota has 3 lines with the most expensive providing best hair protection. I was actually excited to try it.I was the only customer on the day of my appointment upon arrival. I asked Tommy which product he’s going to use (want to find out which line of Mucota he would use). Tommy was just beating around the bush and would not answer such a simple question. I was quite persistent and in the end he told me he...read full review

Jan 2022

First off, the owner is no longer the woman listed here. Current owner is Tommy. I had the worst service from a hair salon at Hair Bangk. I made a Japanese Hair Straightening Perm appointment in advance and asked the owner Tommy which product he's going to use. He said Mucota. Out of curiosity, I googled Mucota since I've been doing Japanese Straightening for about 2 decades and never heard of it. Mucota has 3 lines with the most expensive providing best hair protection. I was actually excited to try it. I was the only customer on the day of my appointment upon arrival. I asked Tommy which product he's going to use (want to find out which line of Mucota he would use). Tommy was just beating around the bush and would not answer such a simple question. I was quite persistent and in the end he told me he would use Milbon. I was surprised by the switching of brand since I was there for Mucota as he told me. I brought up the fact that he told me it was Mucota on the phone. Tommy then pretended he misunderstood me. Apparently, Tommy is a liar. I should've left with this red flag. But I really want to try Mucota, so I stayed - BIG MISTAKE. I asked to see the product before they apply it to my hair. Not to my surprise, he was using the lowest line of Mucota (Opera). In fact, I am willing to pay more for the higher priced line which provides protection/treatment, but was turned off by his lie earlier, so I did not ask for the higher line. When Tommy and his assistant started to work on my hair, I can tell they did not apply the product carefully and meticulously. I mentioned to Tommy that there's one string of my hair is quite curly and asked him to make sure it is straightened (it does require more focus/work on that area based on my past experience). Tommy just brushed it off. What really shocked me was when the assistant applied neutralizer. For all the time I've had Japanese Straightening, other salons applied the cream like product with gloved hands rub into or brush onto my hair string by sting. This assistant used a bottle (like those on a restaurant table with sauces) and poured onto my hair and scalp. The product is very diluted. Before I know, the chemical is all over my scalp. I've never experienced such horrible treatment - imaging the damage to my scalp with this chemical. If you want to save money with diluted product, at least rub the product into hair, not pour. As a result, my hair gets extremely oily - on the same day I wash it. Obviously my scalp was clogged with this chemical. When the time comes to cut my hair, Tommy had no intention to ask my thoughts. I had to stop him and tell him how I want it to be cut. Guess what, he said it's all the same when it comes to straight hair. He was very impatient when I mentioned the cut did not look like the way I want it during and after the cut. I still tipped even with such terrible experience as I know small business owners are impacted severely by pandemic. But there is not even a "thank you" from Tommy or his assistant. Also, his assistant is very cold and could not even wash hair properly - using his nails to clean/massage my scalp. I had to tell him to use finger pulps - isn't that basic knowledge for someone working in a salon? Tommy complained to me how his business suffered due to covid. But he rejected someone calling to come in when there is only one customer (me) in his salon by saying he's fully booked for the day. He also said his monthly expense is at least $10k. Obviously his business is doing well since he can afford only taking a few customers in an entire day and doesn't care to have more patrons, paying at least $10k each month, taking a family ski trip during holiday... How can covid have any impact on his business? If you provide this kind of low quality service with a I-know-it-all-and-don't-care attitude, your business will suffer even without covid. I sincerely hope your business will close door for good soon.

Oct 2019

The hairdresser was extremely rude. Gave me an attitude from the start as if I was bothering him. When I asked him if he can make sure not to cut it too short, he told me that he is not a robot and went ahead and cut it very short. Don't go to this place if you don't want ugly haircut and rude service.