My overall experience with Dr. Julia Alexandrov was nothing short of amazing, very polite. Very informative, the staff is also polite. Very informative, very attentive, overall experience, a 100 out of a 100. We'll definitely recommend
January 2026
CARINAS CUSTOMER SERVICE SUCKS!
The only reason I’m NOT leaving a low rating is because of HEIDI!!!!!!!!. I came here based on reviews, and from the moment I called, Heidi picked up the phone and was sweet, welcoming, attentive, and extremely informative. She made the entire experience smooth and comfortable.
During my appointment, everything went great. As I was getting ready to leave, Heidi was taking her time comparing glasses for me and giving me extra information I needed (It was slow )
That’s when CARINA made an unnecessary and unprofessional comment in front of me, saying: “Why are you wasting... read full review
July 2024
My husband and I had an amazing experience at this optical location. The receptionist was beyond knowledgeable, kind-hearted, respectful and professional. She made me feel like family. She understood the symptoms I had described to her and she helped me and my husband pick out the perfect frames. She was wonderful to my son and had made sure he was entertained and cared for. The rest of the staff was wonderful as well, very polite, kind and knowledgeable. Dr. Julia was absolutely amazing. She was very helpful, patient, knowledgeable and kind-hearted. I am picking this location to be my primary Optical clinic.
My overall experience with Dr. Julia Alexandrov was nothing short of amazing, very polite. Very informative, the staff is also polite. Very informative, very attentive, overall experience, a 100 out of a 100. We'll definitely recommend
CARINAS CUSTOMER SERVICE SUCKS!
The only reason I’m NOT leaving a low rating is because of HEIDI!!!!!!!!. I came here based on reviews, and from the moment I called, Heidi picked up the phone and was sweet, welcoming, attentive, and extremely informative. She made the entire experience smooth and comfortable.
During my appointment, everything went great. As I was getting ready to leave, Heidi was taking her time comparing glasses for me and giving me extra information I needed (It was slow )
That’s when CARINA made an unnecessary and unprofessional comment in front of me, saying:
“Why are you wasting... read full review
My husband and I had an amazing experience at this optical location. The receptionist was beyond knowledgeable, kind-hearted, respectful and professional. She made me feel like family. She understood the symptoms I had described to her and she helped me and my husband pick out the perfect frames. She was wonderful to my son and had made sure he was entertained and cared for. The rest of the staff was wonderful as well, very polite, kind and knowledgeable. Dr. Julia was absolutely amazing. She was very helpful, patient, knowledgeable and kind-hearted. I am picking this location to be my primary Optical clinic.