My mother and I went here yesterday for the foot and calf massages and had a AMAZING time. The staff were incredibly friendly and we left extremely relaxed and happy. Highly recommend this spa for your next trip to Ellicottville
Carolyn Anderson
Apr 2026
I had the cranioSacral therapy and it was incredible! Thank you Sammie! I’ll be back!
Jen Crowe
Apr 2026
We previously had a great experience at this spa, but unfortunately did not this time. We were a group of 3, booked a package with 3 services. Spent 3 1/2 hours there, most of which was waiting. Two in our group never received all services booked. Very frustrating and disappointing experience. The worst part of all, no one said a word to us. No explanation, no apology, nothing. They were clearly overbooked and didn’t care to acknowledge it. I will not go back.
Marcy Jones
Feb 2026
Kristen gave me a great massage with salt stones, and the reception staff worked magic to squeeze me in for an appointment! Such great energy, clean, friendly & welcoming. I’m only in town visiting but I’d definitely come back . Thank you 🙏❤️
Adam Zeafla
Feb 2026
On a negative 16 degree day and no parking available I called and said I’d like to cancel after I already drove there to be told I would get charged fifty dollars for a cancellation fee, I said if you find it necessary to charge me fifty dollars for driving there and then not supplying adequate parking or no solution to the issue then go ahead and do what you have to do, poor customer service and a cheap way for them to make a buck.
Marina Murphy
Oct 2025
Came to town for my bachelorette & this was the highlight of the trip. My friends & I talked about it all weekend- the whole environment was so relaxing & more unique than a standard spa. The details and effort they put into our experience did not go unnoticed. My massage was wonderful, as was the Salt Cave (soo cool!!). The staff were all great and the prices were really not bad. Will be back, worth the trip 100%!
Madyn Powers
Oct 2025
My friends and I booked a morning at the Ellicottville Salt Cave for a friend’s bachelorette weekend and it was absolutely fantastic! I had never had a massage before in my life but Lisa made me feel so comfortable and relaxed during the entire Swedish massage. We also spent 40 minutes in the specially built salt cave which was super relaxing and a great way to unwind while sharing our experiences with our massages/body wraps. I felt so welcomed and at home by ALL of the staff! I am already dreaming of my next weekend trip to this quaint town and this spa will absolutely be on the itinerary! It was great for an autumnal day of activities but I can’t imagine how relaxing it would be after a weekend of skiing. You have to check it out!
Callie Rodgers
Oct 2025
I had a Kashmir Pink Himalayan Clay Detox Body Wrap and 45 minutes in the salt cave. It was an amazing experience from beginning to end!! Olivia did a wonderful job and made me feel incredibly relaxed and comfortable. My two friends also raved about their massages they received. I literally want a salt cave replicated in my house. Highly recommend coming here for some rest and relaxation if you’re in the area!!
Meagan Hayden
Oct 2025
Would not recommend booking online after close. They will call 40 minutes before the appointment and cancel. If the aesthetician can't be there at 10am why have a time slot for it? Or don't let people book their own appointments online?
Kim Mancuso Oakes
Sep 2025
We had a big party and they made it work for all of us in the cave great time and staff Ty
Madeline Hartnett
My mother and I went here yesterday for the foot and calf massages and had a AMAZING time. The staff were incredibly friendly and we left extremely relaxed and happy. Highly recommend this spa for your next trip to Ellicottville
Carolyn Anderson
I had the cranioSacral therapy and it was incredible! Thank you Sammie! I’ll be back!
Jen Crowe
We previously had a great experience at this spa, but unfortunately did not this time. We were a group of 3, booked a package with 3 services. Spent 3 1/2 hours there, most of which was waiting. Two in our group never received all services booked. Very frustrating and disappointing experience. The worst part of all, no one said a word to us. No explanation, no apology, nothing. They were clearly overbooked and didn’t care to acknowledge it. I will not go back.
Marcy Jones
Kristen gave me a great massage with salt stones, and the reception staff worked magic to squeeze me in for an appointment! Such great energy, clean, friendly & welcoming. I’m only in town visiting but I’d definitely come back . Thank you 🙏❤️
Adam Zeafla
On a negative 16 degree day and no parking available I called and said I’d like to cancel after I already drove there to be told I would get charged fifty dollars for a cancellation fee, I said if you find it necessary to charge me fifty dollars for driving there and then not supplying adequate parking or no solution to the issue then go ahead and do what you have to do, poor customer service and a cheap way for them to make a buck.
Marina Murphy
Came to town for my bachelorette & this was the highlight of the trip. My friends & I talked about it all weekend- the whole environment was so relaxing & more unique than a standard spa. The details and effort they put into our experience did not go unnoticed. My massage was wonderful, as was the Salt Cave (soo cool!!). The staff were all great and the prices were really not bad. Will be back, worth the trip 100%!
Madyn Powers
My friends and I booked a morning at the Ellicottville Salt Cave for a friend’s bachelorette weekend and it was absolutely fantastic! I had never had a massage before in my life but Lisa made me feel so comfortable and relaxed during the entire Swedish massage. We also spent 40 minutes in the specially built salt cave which was super relaxing and a great way to unwind while sharing our experiences with our massages/body wraps. I felt so welcomed and at home by ALL of the staff! I am already dreaming of my next weekend trip to this quaint town and this spa will absolutely be on the itinerary! It was great for an autumnal day of activities but I can’t imagine how relaxing it would be after a weekend of skiing. You have to check it out!
Callie Rodgers
I had a Kashmir Pink Himalayan Clay Detox Body Wrap and 45 minutes in the salt cave. It was an amazing experience from beginning to end!! Olivia did a wonderful job and made me feel incredibly relaxed and comfortable. My two friends also raved about their massages they received. I literally want a salt cave replicated in my house. Highly recommend coming here for some rest and relaxation if you’re in the area!!
Meagan Hayden
Would not recommend booking online after close. They will call 40 minutes before the appointment and cancel. If the aesthetician can't be there at 10am why have a time slot for it? Or don't let people book their own appointments online?
Kim Mancuso Oakes
We had a big party and they made it work for all of us in the cave great time and staff Ty