Reviews for Aurora Stone
Write a reviewFrom Aurora Stone
Hours
Monday: 11AM - 7PM
Tuesday: 11AM - 7PM
Wednesday: 11AM - 7PM
Thursday: 11AM - 7PM
Friday: 10AM - 2PM
Saturday: 10AM - 2PM
Sunday: Closed
Tips
accepts credit cards women-owned offers military discount open to all
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Ratings
Google: 4.1/5 Facebook: 4/5 Nextdoor: 4 ❤️Aurora Stone
114 Marcy St, East Syracuse
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I recently bought a home with granite counters, no idea who originally installed them. I needed to find someone who could drill a hole for a r/o faucet installation and most places didn't answer the phone or call back. I called Aurora Stone on a Friday midday before a holiday and to my amazement, not only did Sandy answer, she gave me Granite 101 on proper counter care and had a team out to my place drilling the hole within 3 hours. New customer for life! Thank you so much.
We had an excellent experience with Aurora. Sandy could teach a professional course on qualities of stone. She helped guide our search for the stone that involved traveling to many cities, at our desire. She was patient with our searching. The final product was installed yesterday. We love it. The seam is practically invisible. Beautiful outcome and a very helpful process.
We would gladly recommend Aurora Stone for any project you may have that requires quality countertops! We found Tom, Sandy and their staff very knowledgeable and full of ideas that they were more than willing to share with us! Our project included our rebuilt kitchen, bathrooms and laundry room. They were very patient and installation went just as planned. They stuck strictly to the time frame they quoted us. We even had a little hiccup in our bathroom (our issue, not theirs) and they accommodated us immediately. We liked dealing with them because their customer service was one of a small business with great attention to detail; yet with the extremely large selection...read full review