Nelson was prompt, courteous, efficient and helpful with making our selections for shades. The pricing was discounted and sales were shared. He told us about a new energy credit that will be available with the purchase. He also correctly demonstrated how to use a previously purchased shade mechanism. We have purchased from Vertical Elegance and will continue to make future purchases. He definitely deserves 5 stars.
August 2024
Nelson's expertise is worth the expense. Just one blind in the living room covers a 5-light bay window and keeps the temperature of the room at a much more comfortable level. Like them so much, we ordered more.
June 2024
I was so impressed with the product and the process itself. Nelson came out to my home to discuss what I had in mind and to show me the options. Once decided, he measured and gave me a price for the product and installation before he left that day. He worked with me to keep the cost within my budget. Within 3 weeks, he and his assistant returned to install them. The whole experience was seamless. This was customer service at its very best! The new gorgeous blinds have transformed my bedroom.
Nelson was prompt, courteous, efficient and helpful with making our selections for shades. The pricing was discounted and sales were shared. He told us about a new energy credit that will be available with the purchase. He also correctly demonstrated how to use a previously purchased shade mechanism. We have purchased from Vertical Elegance and will continue to make future purchases. He definitely deserves 5 stars.
Nelson's expertise is worth the expense. Just one blind in the living room covers a 5-light bay window and keeps the temperature of the room at a much more comfortable level. Like them so much, we ordered more.
I was so impressed with the product and the process itself. Nelson came out to my home to discuss what I had in mind and to show me the options. Once decided, he measured and gave me a price for the product and installation before he left that day. He worked with me to keep the cost within my budget. Within 3 weeks, he and his assistant returned to install them. The whole experience was seamless. This was customer service at its very best! The new gorgeous blinds have transformed my bedroom.