Brookhaven Gastroenterology Associates

I've been a patient since brookhaven gastro opened. I started w dr berman until he retired and now w dr pilia. Dr pilia is outstanding as he listens to you and he is a perfectionist w scoping. The only drawback are the medical assistants. The office manager should fire all if them as they r on their cells texting and do not pay attention when u call. The office assistants are terrible. Lack of communication.

I went to have a colonoscopy on Monday with Dr. Rachana Oak. First off, I had a RN come and get me, her name was BeeBee. She was awesome. Funny, made me feel relaxed, knew her stuff AND did the IV and I never felt it. Not even a mark today. Then they bring you into an area that reminded me of an ER with the curtain around you. In there I had a young lady hook me up with heart monitor and BP. Another sweetheart. I cannot remember her name but she was beautiful. Then the anestheiologist came in, sweet lady, then Dr. Oak came in. It was all so comforting. Then boom, I'm brought into a room, roll over on your left side, they put my oxygen on, check my BP, and then give... read full review

I want to say the doctors and staff who took me in for my procedure were great. But first, you have to get through the front desk staff that make the experience unfairly unbearable. (suite D. You know who you are.) I was waiting in line behind others trying to check in to my procedure on my phone, when I heard "MAAM" loudly and aggressively, one of the ladies at the front desk shouted pretty angrily at me to get my attention, and then demanded equally as nastily that I sign in. I don't know what would possess a person to be so weirdly rude to a total stranger just waiting in line behind others while filling out check-in as instructed. I assume they're... read full review