The facility was clean. The equipment was good. Most of the staff was warm, engaging, helpful and friendly. I miss them. Some others? Meh. But here is the reason that I left:
A few months in, I believe due to a shooting in the parking lot of a nearby hospital, the hospital instituted a security regime where you had to walk through a metal detector and sign in …. every …. single …. time. The person at the security desk was rotated frequently, so they would not recognize the regulars such as myself, and some of them would often take their sweet time pulling your name up on the computer.
I’ll give them a three stars. Only because the staff in the ambulatory care procedure, they were all great. I’m only given three stars because the billing department they’re rude. They don’t get back to your calls. They don’t call you back but yet they charge you enormous fee a month after your procedure with no explanation. Nothing they just send you a bill month later a high bill too And they’re rude, if I owed them money, they would be calling me 24 seven trying to get me. I just think that was very rude of them and I’m very displeased with the billing department at St. Luke’s Cornwall suck so watch out…!!!! Then two weeks later the anesthesiologist...read full review
May 2021
I arrived here with alot of mental health problems and all the nurses and pca were very professional and went above and beyond for me made me feel very comfortable and not ashamed of what I had been going through thanks saint lukes !!!
I had been on a cardio exercise regime here.
The facility was clean. The equipment was good. Most of the staff was warm, engaging, helpful and friendly. I miss them. Some others? Meh. But here is the reason that I left:
A few months in, I believe due to a shooting in the parking lot of a nearby hospital, the hospital instituted a security regime where you had to walk through a metal detector and sign in …. every …. single …. time. The person at the security desk was rotated frequently, so they would not recognize the regulars such as myself, and some of them would often take their sweet time pulling your name up on the computer.
You would think...read full review
I’ll give them a three stars. Only because the staff in the ambulatory care procedure, they were all great.
I’m only given three stars because the billing department they’re rude. They don’t get back to your calls. They don’t call you back but yet they charge you enormous fee a month after your procedure with no explanation. Nothing they just send you a bill month later a high bill too And they’re rude, if I owed them money, they would be calling me 24 seven trying to get me. I just think that was very rude of them and I’m very displeased with the billing department at St. Luke’s Cornwall suck so watch out…!!!! Then two weeks later the anesthesiologist...read full review
I arrived here with alot of mental health problems and all the nurses and pca were very professional and went above and beyond for me made me feel very comfortable and not ashamed of what I had been going through thanks saint lukes !!!