About Heritage Veterinary Clinic
Heritage Veterinary Clinic is highly praised for its compassionate and knowledgeable staff. Many clients have shared their positive experiences, particularly highlighting Dr. Luke for his exceptional care and understanding during difficult times, such as emergencies. The team is described as considerate and helpful, with staff members at the front desk being noted for their professionalism and speed. The clinic is noted for its thorough approach, especially in urgent situations. Clients feel comfortable discussing their pets' needs, as the staff takes the time to explain everything without rushing. One pet owner expressed gratitude for the care their kitten received during an emergency, noting that the doctors were compassionate and the staff polite. Another client appreciated the understanding and comfort provided by Dr. Luke during their visit. Overall, Heritage Veterinary Clinic is recommended for anyone in the Cooperstown, NY area seeking a new veterinarian or a second opinion. Many customers feel a deep sense of appreciation for the love and attention their animals receive, making Heritage their main vet office for ongoing care.
We love this veterinary clinic. My pups and I followed Dr. Jones here but every single person we've interacted with here has been excellent with my animals, and kind in general. Their lobby and general building is set up perfectly for all types of animals' personalities, which is much appreciated as someone with relatively reactive dogs. I also love that they keep some day-of slots open for non-emergent but last minute visit needs. It might be a bit more expensive than other veterinary practices, but it is VET OWNED and not CORPORATE OR PRIVATE EQUITY OWNED, so the level of care you get it much higher AND the staff are treated better. You get what you pay for!
Heritage VC is clean and well run with pleasant, caring staff. My cats mainly see Dr Gillette. I appreciate her willingness to talk with me about my cats' care. She is very clear and sensible. Very happy to have a good clinic nearby.
My family just recently moved to the area, and have not brought our FLUTD kitty to a new vet yet. He had an unexpected flair up after over two years of no symptoms and Heritage took us same day. Dr.Luke was extremely patient and listened to all our concerns while providing us with comfort and understanding. The woman at the front desk, who’s name tag said she was training was very professional and speedy. Heritage will now be our main vets office and we trust they will take amazing care of our kitty from now on.