About Pure Barre
Pure Barre in Commack is a fitness studio that focuses on shaping every body through its tried and true method, offering a flexible schedule for busy individuals. The community is supportive, mainly consisting of women who inspire each other to achieve their fitness goals. Many attendees appreciate the motivating and fun environment created by experienced instructors, making it an ideal place to challenge oneself and mix up their workout routine. Some members have expressed strong satisfaction, stating that they have stopped other subscriptions to focus solely on Pure Barre, enjoying the knowledgeable and friendly instructors, and the overall welcoming atmosphere. However, there have been concerns regarding customer service. One member faced difficulties with billing and cancellation after a medical emergency, feeling that the studio was not empathetic to her situation. Despite this, the owner did reach out to resolve the issue, demonstrating a willingness to improve customer relations. Overall, Pure Barre Commack is known for its effective workouts and supportive community, but potential clients should be mindful of the studio’s policies.
I have been going to Pure Barre in Commack for about a year and I absolutely love it. It’s an excellent workout; so much so that I have stopped all of my other subscriptions and classes and only do Pure Barre. The schedules are flexible, instructors are knowledgeable and friendly - overall a great atmosphere. For me, it’s a safe space to workout without any judgements. Keep up the great work Pure Barre Commack!
Edit: I just wanted to edit my original review because after I wrote the one below the owner did contact me and stated they issued a refund for the 1 month i paid for and cancelled the membership. They made the situation right!I loved the classes but poor customer service.I froze my membership during my pregnancy since I was very sick. A few weeks after I gave birth my appendix ruptured and I had emergency surgery. During this time, my account unfroze but they were unable to bill because I had a new card. With everything going on, I completely forgot about PureBarre. 6 weeks went by and I received a call from someone they had been trying to bill me. I explained the situation,...read full review
Pure Barre Commack is great! The studio is nice and clean and the instructors are very welcoming and fun to work out with! Classes are always different and challenging. Love it here!