About LA Fitness
LA Fitness offers a wide range of amenities at a good price. These include modern exercise equipment, basketball courts, group fitness classes, a pool, saunas, childcare, and personal training. The staff is praised for being friendly and helpful, often going above and beyond to assist members with their training needs. The gym has a great atmosphere that helps members stay motivated, and many find it pleasant and uplifting to visit. The Commack location is especially well-regarded for its excellent facilities and attentive management. Recent visitors mention how staff members are always ready to help, whether it’s during sign-up or with quick solutions like retrieving a phone from a machine. Instructors like Tara are appreciated for their engaging routines that keep classes enjoyable. Overall, the gym remains a popular choice for those seeking a motivating environment with friendly service, clean facilities, and helpful staff.
I signed up a few days ago, staff is very friendly, they were able to guide me through signing up and the front desk people welcoming, greeting me every time I walk in. 12/10 for the managing in this location.
I am giving 5 stars specifically for one employee. The operations manager I believe her name is Angie is the only employee at this location I have ever had a positive interaction with. The people who check you in are great but godforbid you have to ask the guy Scott behind the desk to look up from his phone and answer a question. I say excuse me to get his attention & he lifts his head up & just goes “Yeah?” As if I’m disturbing him. He was happy to point and pass me off to Angie saying talk to her . That’s not customer service I expect and it is NOT what Angie gave me. She was great with handling my issue and answering all questions , she clearly has earned...read full review
On July 22nd, I got my membership, this location really awome with helping clients, friendliness between staff and other clients, overall really clean and pleasant when coming in. Phil and Scott were really awsome helping me with finances and tag teaming help me withbmy membership. Phil's PC went down and Scott assisted. This location really clean, and no matter what mood your in this place elevates your mood brining great vibes and happiness. I love working the bags especially after doing three years of kick boxing. Machines and cardio are really awaome, the machines in the back elliptical need wd 40 only because they don't glide easily as they should. I always have...read full review