5 star service! replaced my AC unit when others were 4-6 weeks to send someone for just a service call. came back next summer and replaced some fitting that had been recalled and recharged my unit free of charge.
i won't used any of the bigger companies again, they cant match the quality customer care Ross gives.
About Ross Heating & Air Conditioning
Ross Heating & Air Conditioning is a trusted and professional HVAC company that handles any heating, air conditioning, or ventilation issues. They are known for their quick and quiet service, even during emergency breakdowns. The company understands that HVAC problems can be stressful, so they focus on providing quality work and excellent customer service with a friendly attitude. Customers appreciate their honesty, affordability, and willingness to work within budgets. They are professional, friendly, and very tidy, always explaining everything and happy to answer questions. Their team works with kindness, generosity, skill, and knowledge.
Whether it’s routine maintenance check or emergency repair, Ross Heating & Air Conditioning is a top choice for the Clay community. Their responsiveness, efficiency, and dedication to customer satisfaction have earned them a reputation as an outstanding HVAC provider that cares about its clients and the local area. The company’s team is also highly knowledgeable and courteous, making sure customers feel confident and well-informed about their heating and cooling needs.
Reviews
Have used Ross Heating and A/C for a combination boiler installation and related warranty issue. Service was great for both jobs-neatly done! Rance and George were friendly and worked efficiently. Also liked the follow-up call after each job - great customer service!
Reliable and speedy service! This team is very communicative and accommodating. I had a very small thermostat issue that was met with a big response -- they really went above and beyond to service me and my schedule. Very fairly priced as well!
Unlike some competitors, this team seems passionate and educated about what they do. They don't act annoyed that you're asking them for help or like they hate their job; they seem engaged and motivated to actively troubleshoot your situation. A very non-transactional, collaborative experience.
Highly recommend!
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Location
5713 Caughdenoy Road, Cicero, NY 13041
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