About Crystal Clear Pools & Spas
Crystal Clear Pools & Spas is the leading provider of custom inground pool and backyard dreams. Their retail center offers a complete range of products and services for pool and spa owners, featuring the full line of Caldera Spas with 7 in-store display models. They also provide accessories for game rooms and "man caves," such as billiards, air hockey, foosball, and shuffleboard. The business is owned by two brothers who are known for their down-to-earth approach and genuine customer care. Customers appreciate the personalized service and attention they receive, which stands out against the more corporate feel of other local pool and spa stores. One customer, initially concerned about service, found the delivery and installation of their new hot tub to be prompt, efficient, and friendly. When issues arose with the hot tub's electrical system, the owners were quick to respond. Jim, one of the owners, visited the customer's home the same day, diagnosed the problem, and resolved it swiftly, showcasing his dedication and problem-solving skills. Customers now regard him as a hero for his exceptional service. Praise for the professionalism and responsiveness of the Crystal Clear Pools & Spas team continues. One customer recommended the business as their top choice for installing a new pool or spa, highlighting the owners' friendliness and the informative installation process. Another customer shared how Jim provided exceptional help even for a hot tub not purchased from them, demonstrating their commitment to customer support. Overall, Crystal Clear Pools & Spas is celebrated for its personalized service, knowledgeable staff, and dedication to resolving customer issues promptly and effectively.
I currently reside in the town of Clay and have purchased my pool needs from Clear Pools and Spa for several years. The staff is knowledgeable and always go above and beyond to provide accurate information and products for my pool. This year I was in need of a new liner and knew Jim was the person to help me out. He went over liner options with me and ordered a beautiful liner replacement. Weather has not been in our favor, with all the rain in May, but Jim has been in touch and currently provided me with my new liner. My pool is filling as we speak and can’t wait to be able to use it in the coming months.
Thank you so much Jim and your team, along with Pete,...read full review
Love this business ! Why.. I have been a pool owner for 30 years. Several years ago this business opened in my town and my pool has never been so easy to maintain. They never sell me chemicals I do not need. They are so courteous and price competitive.
I have had an outstanding experience with Crystal Clear Pools.
They have opened and closed my pool for years, but this year, for the first time I’ve decided to do biweekly service.
My pool has never looked better. They are prompt, efficient, reasonably priced and they do a great job.
They’ve taken all the stress out of my pool maintenance.
Jim is approachable and helpful anytime I’ve had a question and I would highly recommend them to anyone.