About JCPenney Portraits

JCPenney Portraits is a photography studio that provides a fun and enjoyable experience for customers. The staff, particularly the employee named Cole, are described as friendly, receptive, and creative, helping customers with ideas and poses. While the pricing may be considered high by some, the overall experience is positively reviewed, with one customer rating it a "11/10 recommend." The store itself is also praised for its wide selection of dresses and the helpfulness of the cashier in finding additional discounts.

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Reviews for JCPenney Portraits

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Apr 2026
I’ve had a mixed experience with JCPenney Portraits, mainly due to one photographer, Amber.

For my daughter’s first birthday session, Amber took the photos. They weren’t terrible, but they also weren’t great, just okay. I decided to give the studio another chance and came back for Halloween pictures. That time, I had a different photographer (a male photographer), and he did an amazing job. Unfortunately, we couldn’t finish our session because Amber had her daughter there, and she wasn’t paying attention to her. Her child kept stepping into my daughter’s photos, which disrupted the shoot.

I recently booked another session for my daughter’s...read full review
Dec 2025
Update: got my digital album and soooo many pictures are blurry

If I could rate this experience 0/5 I would. Upon arrival for our 6:45 appointment we were told they were running a little behind. A little….they meant a lot. We went into the room one hour past our appointment time. At this point my toddler had lost his patience and the baby was ready to go to sleep. I understand things happened, however I would be less annoyed if I didn’t witness another group get told they missed their appointment and would be charged $25 and need to reschedule. You get to charge others for being late but you get to run an hour + behind schedule, and not communicate that ahead...read full review
Nov 2025
We had a great experience. Had an appointment walked in abd checked in and they had us in the room smiling within 10 mins of arrival. Fast and to the point. Made it easy with buying options on packages and they turned out perfect for our christmas cards