Extremely rude and dismissive woman named Lisa answering the phones. Had to ask to speak to a technician just to make headway. He called and was also extremely rude. They lost 6 customers over 2 phone calls. If I was the boss I’d clean house. These people are losing you money.
June 2024
Reviews are not easy to place. 10/23 purchased MAYTAG horror.. MVW5430mvw, ser. cc3000480 1st call not wringing. 4-5 inches in 18 to 24 inch tub. Doesn't cover clothing..........,1/4 load of wash done. They did nothing finally told they were going to send Callahan repair. Another horror. 1st Maytag guy did not have a clue as to machine and had us spend almost $500 for a extra water pipe... Made no sense. But did. 40 years of washers and not one did we have this with. I was not happy. Why should I not have been told at purchasing a almost $2000 washer and dryer... Today they sent CALLAHAN, PETE, a run abusive horror. Callahan said I was rude. I was not there during... read full review
February 2024
Sent an email, no response, called, spoke to condescending rude Steve, he has definite issues with women- but he never bothered to call my husband back either. So much for supporting local. What a terrible representation of this business. Just placed a large appliance order at Home Depot. So much for shopping local. Horrible experience, rude, does not care one bit.
Extremely rude and dismissive woman named Lisa answering the phones. Had to ask to speak to a technician just to make headway. He called and was also extremely rude. They lost 6 customers over 2 phone calls. If I was the boss I’d clean house. These people are losing you money.
Reviews are not easy to place. 10/23 purchased MAYTAG horror.. MVW5430mvw, ser. cc3000480 1st call not wringing. 4-5 inches in 18 to 24 inch tub. Doesn't cover clothing..........,1/4 load of wash done. They did nothing finally told they were going to send Callahan repair. Another horror. 1st Maytag guy did not have a clue as to machine and had us spend almost $500 for a extra water pipe... Made no sense. But did. 40 years of washers and not one did we have this with. I was not happy. Why should I not have been told at purchasing a almost $2000 washer and dryer... Today they sent CALLAHAN, PETE, a run abusive horror. Callahan said I was rude. I was not there during... read full review
Sent an email, no response, called, spoke to condescending rude Steve, he has definite issues with women- but he never bothered to call my husband back either. So much for supporting local. What a terrible representation of this business. Just placed a large appliance order at Home Depot. So much for shopping local. Horrible experience, rude, does not care one bit.