About Hertel Family Dentistry
Hertel Family Dentistry provides a true family experience, offering top-notch dental care with the latest technology. The office is clean, cozy, and welcoming, creating a comfortable atmosphere for patients. The friendly staff, including Val at the front desk, helps make everyone feel at ease with their great energy and polite demeanor. They emphasize communication, ensuring patients understand what is happening during their visit. Hertel Family Dentistry is known for its efficiency, as patients rarely wait longer than 5 minutes past their scheduled appointment time, which is appreciated by those who value their time. They offer affordable payment plans and reasonable prices, including veteran discounts. Patients enjoy extra touches like Perrier water while waiting and fancy embossed dental cards. With a commitment to staying up-to-date with the latest dental technologies, Hertel Family Dentistry is a great choice for anyone seeking quality dental care in a friendly and welcoming environment.
By far the best dentist I've seen. Michele at the front desk is literally an angel on earth. I've never had an office that is so communicative and kind. The dental care they provide does not feel excessive and the providers are absolutely wonderful. Highly recommend if you are looking for a dentist in the area!!
The receptionist was friendly, the dentist was knowledgeable, direct, and kind. The downside was the hygienest. I am unsure if she was new or if this is the norm, but she spoke so quietly I could barely hear her and the cleaning was the worst I've ever had. She repeatedly scraped and poked at my gums, and when I told her how horribly it was hurting, she nodded and continued on the same as before. My mouth hurt the rest of the day and I have never experienced that after a cleaning.
I have never had such a pleasant experience at a medical appointment, as I did here for my first visit. They were able to squeeze me in on a Friday before close to find what my throbbing toothache was caused by, just two hours after calling. The assistant named Ashley was very comforting and thorough in her explanations. I’d explained that I had a lot of health anxiety and she gave a lot of reassurance! The dentist was quick and thorough as well! Michelle at the front desk is incredibly kind and very helpful! They were able to get me an appointment the next week for a cleaning and for my tooth repair. They are an incredible practice and I highly recommend them.