Reviews for Geek Squad

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  • Mar 2023

    The red head at desk was rude..would not even talk to unless had appt. Called 3 numbers for appt.. and waited on hold for 20mins to be hung up onBattery died in computer so could not do online

  • Mar 2023

    If I could give 0 stars I would. I came in with an appointment to have the back of my phone replaced. I paid and was told the part would be overnighted. I returned the next day to find out the part did not arrive. I called a week later, couldn't get ahold of anyone. Called the next day, they said "we don't see anything in the system" and did not proceed to look into it. 3 more calls, 3 stops into the store, 3 months later, my phone finally got fixed. Only for them to return it to me completely not activated. They told me to go to tmobile to get it fixed. It is still not active, if they would have told me it would deactivate my phone I would've completely rethought having...read full review

  • Mar 2020

    Place is a rip off told old computer was broken got new one and they said they would transfer info from old to new computer. They messed up the computer and now we have to take it to another repair shop. They charged over 200$ for garbage service.

From Geek Squad

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.

Hours

Monday: 10AM - 8PM
Tuesday: 10AM - 8PM
Wednesday: 10AM - 8PM
Thursday: 10AM - 8PM
Friday: 10AM - 8PM
Saturday: 10AM - 8PM
Sunday: 11AM - 7PM

Ratings

Google Google: 3.3/5

Geek Squad

3701 McKinley Pkwy Ste 114, Buffalo

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