About Albany Med EmUrgentCare
Albany Med EmUrgentCare has mixed reviews from patients. Many have praised the helpful and friendly staff, noting that the nurses and doctors are generally nice and caring. Patients appreciate the quick service, with some being seen within 35-40 minutes even when there are several people ahead. One patient shared that the doctor was very informative, caring, and patient, especially when providing an ear flush that restored hearing to 100%. The facility offers privacy with a private room during the intake process, which patients find respectful and comforting. The staff, including receptionists and medical professionals, are often described as upbeat, helpful, and professional, with efforts made to return lab results quickly, sometimes within 24 hours. However, some patients have experienced negative moments, feeling unheard when concerns about their or their child's health were dismissed as viral, only to develop more serious issues later. There have also been complaints about visitor policies, such as not being allowed to accompany a spouse to an appointment. Despite these issues, most find the nurses and doctors to be kind and helpful overall.
Brought my 4 year old son here early afternoon on a Saturday. In and out within 30 minutes with an ear infection diagnosis and prescription immediately called into pharmacy.
Very easy, professional and would highly recommend.
Front desk was very helpful and understanding and professional.
The initial tech who took my daughter‘s vitals, explained everything very thoroughly and was professional as well. The clinician who my daughter saw this evening was named Kayla. She was outstanding and very thorough through her explanation and her care. She was very clear on discharge instructions and referrals. Best of all my daughter was symptom-free after treatment. Furthermore, we left there with a very clear understanding of the issue and how to move forward with continued care
Every time I have been here the staff have been great. I have been in and out in less than an hour and felt as though my needs were met and my voice was heard. All around a great place to go if you're under the weather and can't get a doctor's appointment.