About The Shade Store
Reviews for The Shade Store
Write a reviewHours
Monday: ClosedTuesday: 10AM - 6PM
Wednesday: 10AM - 4PM
Thursday: ClosedFriday: 10AM - 6PM
Saturday: 11AM - 6PM
Sunday: 11AM - 5PM
The Shade Store, handcrafted in the USA since 1946, offers custom window treatments including shades, blinds, and drapery. Customers appreciate the helpful sales team, with design consultants providing expert advice and assistance. The customer service is described as excellent, with team members being pleasant, reliable, and attentive to customer needs. Many reviews mention the knowledgeable and friendly staff, especially at the Park Slope location, where consultants like Angel McMillan and Ben Wolff made the process enjoyable and easy. Customers report that the process for measurements and installations is straightforward, with plenty of available time slots and a smooth experience. The quality of the shades and blinds is consistently highlighted, with customers noting their beauty and durability. Many are very pleased with the final results, expressing satisfaction with their choices. The timely delivery of products, often in 10 days or less with free shipping, adds to the positive experience. Overall, The Shade Store is recognized as a great choice for custom window treatments, with many looking forward to future projects.
My experience with The Shade Store was exceptional. I selected zebra shades with a valance, and the final result is beautiful—elegant, refined, and perfectly suited to the space. The shades brought a level of sophistication that elevated the room and exceeded my expectations. While there was a minor hiccup with the valance during the process, my salesperson Todd handled it seamlessly and with the utmost professionalism. He was attentive, patient, and took time to ensure every element aligned with my vision. His approach made the experience feel thoughtful and personalized rather than transactional. What stood out most was Todd’s commitment to excellence. He took complete...read full review
My partner and I worked with Angel McMillan at the Park Slope store and she was fantastic! We knew very little about all the detailed options available for window treatments. Angel was knowledgeable, patient and provided expert guidance in helping us. make choices that look beautiful in our house!
I can't recommend The Shade Store enough - especially Ben at the Park Slope location. He was so knowledgeable, so helpful, and we really had so much fun finding shade solutions for my apartment's weird windows. My sleep has significantly improved and the room looks beautiful.