Plaza Kia Service & Parts is a highly praised business, known for its exceptional customer service. The team consistently goes above and beyond to ensure customers receive the best possible experience, whether buying a car or getting it serviced. Many customers have shared their satisfaction with the amazing customer service, noting that they had a great experience during their visits. One customer mentioned going for an oil change and highlighted the helpfulness of the staff. Although they couldn't find the specific trim options in stock, they expressed a strong interest in returning for future purchases.
The service department has also received high praise, with customers noting the top-tier service provided by knowledgeable technicians like Shadi and wonderful managers like Jamel. Sean has been recognized for being helpful and responsive, making customers feel glad about their choice to go to Plaza Kia. For those visiting the service department, it's recommended to ask for Stephan or Carter for a helpful experience.
I visited the service center because my car had a flat tire due to a road hazard, and I urgently needed two new tires. My claim was in progress, and I was concerned that it might take longer than expected. However, Paul, the service person, was incredibly patient and understanding of my situation. He knew that I needed my car urgently and provided me with clear instructions on how to get it done. We collaborated effectively, maintaining open communication throughout the process. Thanks to his expertise, he managed to complete everything for me in a timely manner. The service he offered exceeded my expectations and was far superior to what any other service person I’ve… read full review
Sep 2026
5.0★★★★★
as a women you kinda get reluctant about going to get your car serviced because of the stigma shops have but i wanna say thank you to paul for taking the time to explain each service and being transparent about the needs of my car. i def fine recommend coming to plaza kia and going to paul to get your car serviced thank you again paul 🙏🏽
Sep 2026
5.0★★★★★
I just want to say thank you to Paul for making my experience such a smooth & easy process for getting my mom’s car serviced. I definitely recommend servicing your car with him.
