About Medwell Women's Medical Services
Reviews for Medwell Women's Medical Services
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Medwell Women's Medical Services is highly regarded for its caring and professional staff, particularly Dr. Shi and PA Nathalie, who are praised for their thoroughness and ability to make patients feel comfortable. Many patients appreciate the attentive service from the receptionists, including Sheila and Sza, who go out of their way to ensure satisfaction and accommodate urgent appointment requests. While most experiences are positive, a few patients noted issues such as long hold times and an unpleasant odor in the bathroom. Additionally, there was mention of a rude staff member speaking Russian at the front desk, which detracted from the overall experience for some. Despite these minor complaints, many patients express a strong commitment to returning to Medwell for their women's health needs, indicating a positive overall experience at the clinic.
I used to love this place. They changed locations and name without informing the patients. Dr. Shi is the worst doctor I have ever encountered. She's so rude you wouldn't believe it. The receptionist are nice but its not the same.
Receptionist is very unprofessional, never wants to pick up the phone. Not sure if she has an issue with me but I am always put on hold for a very long time. She even skips my calls because I’ve called from other numbers while on hold at the same time and she’s answered those calls first. Unacceptable!!!
My experience: I love it here. Dr Shi is amazing❤️Very caring OBGYN, she answers all questions, is very informative, a bit blunt at times, but for your benefit. The staff is very professional and respectful. Sheila is the best! Negative: are put on hold for a while at times and the bathroom has an odd odor, it may be because it's in the basement. A small complaint, overall I have always had a wonderful experience.