Maison Charles French Cleaner

Jan 2024

was hoping to make this my neighborhood spot, but after going to pickup a pair of pants I wanted hemmed, I will not be returning.when I arrived to pickup my pants, I politely asked if I could try them on in the shop fitting room to make sure that the adjustment was what ai wanted so I didn’t have to come backthe gentleman rudely refused as if it were some great inconvenience. as a customer paying for a service, a request like this felt reasonable and would’ve taken less than 5 minutes (no other customer was waiting)wish them all the best, but this is my first and last time supporting this business.

Jul 2023

If you value your clothes, do not take them here. They ruined some white pants and admitted the stains were caused by their attempt to clean them. They also refused to provide any compensation or a refund for the destruction. Currently in the process of putting a complaint into the city as this is just not a business that can be trusted.

Jan 2023

I grew up in this area and have been going to this cleaners for years. Never would I have expected what I went through today. I brought in a pair of suede Clark shoes I had received on Christmas to be cleaned of minor markings from a single night out. Mind you, I literally wore them one time. I returned to pick them up, and they were completely ruined. After expressing that they did not look like this when I brought them, the owner denied this claim, and proceeded to tell me this was the way they came. To make matters worse, I was told to pay for the service first, the week prior to picking them up. After expressing I’d like a refund of the service I paid for, along...read full review