Had a broken glasses frame and needed a temporary fix before a new one arrived. The kind optometrist at the front desk fixed the frame with some glue temporarily without charge. They and honest and genuine people and I highly recommend their service.
February 2024
Have been coming here for glasses for the whole family for years: iLook has exceptional service with knowledgeable staff. They can also order glasses/sunglasses for me that they don't carry in the store & have me tryout before deciding to buy.
October 2023
They broke my frame and said it wasn’t their fault, they were lying in my face, I literally saw that they guy broke it trying to pop the lense back in, why did they take it out anyways, I never said I need the frames to be adjusted! The guy didn’t even apologize for braking my frame, it costs $300 something!!!!Edit: they replaced the broken frame.
Had a broken glasses frame and needed a temporary fix before a new one arrived. The kind optometrist at the front desk fixed the frame with some glue temporarily without charge. They and honest and genuine people and I highly recommend their service.
Have been coming here for glasses for the whole family for years: iLook has exceptional service with knowledgeable staff. They can also order glasses/sunglasses for me that they don't carry in the store & have me tryout before deciding to buy.
They broke my frame and said it wasn’t their fault, they were lying in my face, I literally saw that they guy broke it trying to pop the lense back in, why did they take it out anyways, I never said I need the frames to be adjusted! The guy didn’t even apologize for braking my frame, it costs $300 something!!!!Edit: they replaced the broken frame.